Don’t take our word for it

Sam was a great presenter; he was flexible in his delivery style to make the information more relatable and relevant to the staff on the course.  He was also able to keep the group engaged for the duration of the course which is difficult virtually!

Emma Wilson

Trainer was exceptional with his delivery & communication. Very well structured & organised. Probably the best delivery of a course that I have attended.

Chelmsford City Council

IKON have demonstrated during COVID 19 their ability to bend and flex according to immediate service needs. The established sessions within the contract were adapted to be delivered in a virtual way. Jason and his team work hard to maintain their excellent reputation as a growing company. I have no hesitation to recommend this company for any Behaviour Safety Training.

Jenny Clark,
Training and Commissioning Consultant, Suffolk County Council.

… the professionalism, the experience and the knowledge shown by IKON Training was first class. They understood our needs and promptly developed a programme of training which we rolled out to over 120 hospital-based staff.

Colchester Provide CIC

Merseyrail has been working for IKON for almost ten years. IKON has developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.

Daniel Dale,
Competency Training Manager, Merseyrail

One of the most important prerequisites for carrying out first aid training is a facility that offers comfortable, air conditioned, spacious and modern surroundings. It is important that our clients feel relaxed in as this aids the learning process. The location is perfect with free parking for clients, and easy access from Ipswich town centre and the A12/A14.

Dylan Cross, Gain First Aid Training

Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.

Grosvenor Facilities Management

Very good course/trainers. Best training of this kind I have been on. Very enjoyable, very interactive & engaging.

J Potsford, Potsford Care Services

I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.

King’s College Hospital NHS Foundation Trust

…professional, flexible, responsive and at the very top of their game…

Leigh Beuttell
James Paget University
Hospital Foundation Trust

Very informative and fun way to learn, good balance of theory and practical demonstrating effective practices to safeguard myself my patients and their families and friends.

Marie Curie

Great trainer, humorous, attentive, knowledgeable, great pace. Learnt a lot. Good to refresh sections after each task. Practical was excellent too. Very, very good indeed!

Plymouth City Council

Thank you. Best training we’ve had delivered.

Suffolk One

The course was great fun and very informative, would highly recommend.

Merseyrail Transport

Fantastic course, really helpful, the trainers had so much experience in this field, they could answer and queries we had. Really enjoyed it, thank you.

Course delegate,
Suffolk County Council

We decided on a Train the Trainer approach and had the pleasure of working with James as our trainer. His approach, knowledge (and patience!) was really appreciated and helped the team immensely in learning new skills and techniques. Support following the programme is excellent. The impact the change has made to our training is pretty impressive. Moving from a chalk and talk one size fits all approach to CRT, we now have two levels of practical training based on levels of risk. Feedback on the programmes is always positive, attendance has increased significantly and our trainers are delivering training that they enjoy as they receive great feedback from the staff attending our courses.

Mike Moore
Head of Leaning & Development

Working with IKON has been an excellent experience from our first scoping meeting looking at what we needed as an organisation, with advice and guidance and expertise on how this could be tailored just for us through to the delivery of our courses. IKON embraced our Trust policies and procedures and used our own stories and challenges to design a programme that is real and alive for our staff. My staff have unanimously enjoyed every course the team have delivered and have gone away feeling safer and more confident and competent to carry out appropriate and proportionate clinical holding and restrictive interventions.  The IKON trainers are engaging and clearly very skilled and our staff have all commented on how much fun the days have been as well as informative. And I mustn’t forget the ‘behind the scenes’ support from the office; the logistics have been so slick with bookings and scheduling (and painless rescheduling when we have had to cancel due to clinical pressures), documentation and reports have always been provided as and when needed.  I couldn’t recommend IKON highly enough; and I have in fact done so already to colleagues and peers.


Jennie Negus,
Deputy Chief Nurse United Lincolnshire Hospitals NHS Trust

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