Feeling safe in every event

Facilities, retail & leisure

Facilities, retail & leisure training

Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.

IKON training is designed specifically to help people feel confident and safe whenever they’re at work.

Download facilities, retail and leisure prospectus

We’ve worked closely with our clients to develop a range of courses that are appropriate to the real challenges faced by your people, whether they’re working alone or as part of a team.

  • Awareness
  • Communications
  • Managing challenging behaviour
  • Physical skills

Our courses are shaped by experience and informed by current legislation.

Our stand-alone courses

Each of these training courses can be delivered independently or as part of a bespoke programme.

Our clients include facilities management companies, event management organisations, sports clubs, retailers and pub & restaurant groups.

Delivery methods

IKON Live remote workplace

Our effective remote communications training enables your people to get the training they need wherever they are, with a real life IKON trainer, via Microsoft Teams.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face training environment, either at your venue or ours.

Train the

IKON’s Train the trainer service will enable your team to deliver motivational and insightful training that builds confidence and trust with delegates.

IKON insights

  • Posted: July 27, 2022, News Staff Spotlight

    Staff Spotlight: Kyla

    Introducing Kyla! Hear from Kyla about her journey to joining IKON Training… “Having worked within accounts for the Insurance Industry for over 18 years, I felt it was time for a change. I could not believe my luck when LinkedIn sent me an email letting me know of an opportunity at IKON Training which provided […]

    Read more

Recent facilities, retail and leisure insights

    We listen to our clients

    • Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.

      Grosvenor Facilities Management

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