Facilities, retail & leisure training
Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.
IKON training is designed specifically to help people feel confident and safe whenever they’re at work.
Download facilities, retail and leisure prospectusWe’ve worked closely with our clients to develop a range of courses that are appropriate to the real challenges faced by your people, whether they’re working alone or as part of a team.
- Awareness
- Communications
- Managing challenging behaviour
- Physical skills
Our courses are shaped by experience and informed by current legislation.
Our stand-alone courses
Each of these training courses can be delivered independently or as part of a bespoke programme.
- Breakaway
- Conflict resolution
- Conflict resolution and personal safety
- Dementia awareness
- Lone worker
- Managing challenging behaviour – practical
- Managing challenging behaviour – theory
- Mental health awareness
- Resolving telephone conflict
Our clients include facilities management companies, event management organisations, sports clubs, retailers and pub & restaurant groups.
Delivery methods
IKON Live remote workplace
training
Our effective remote communications training enables your people to get the training they need wherever they are, with a real life IKON trainer, via Microsoft Teams.
Face-to-face
training
Many of our courses, especially those with physical skills, can be delivered in a face-to-face training environment, either at your venue or ours.
Train the
trainer
IKON’s Train the trainer service will enable your team to deliver motivational and insightful training that builds confidence and trust with delegates.
IKON insights
Staff Spotlight: Kyla
Introducing Kyla! Hear from Kyla about her journey to joining IKON Training… “Having worked within accounts for the Insurance Industry for over 18 years, I felt it was time for a change. I could not believe my luck when LinkedIn sent me an email letting me know of an opportunity at IKON Training which provided […]
Read more
Recent facilities, retail and leisure insights
We listen to our clients
Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.