Facilities, retail & leisure training
Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.
IKON training is designed specifically to help people feel confident and safe whenever they’re at work.
Download facilities, retail and leisure prospectusWe’ve worked closely with our clients to develop a range of courses that are appropriate to the real challenges faced by your people, whether they’re working alone or as part of a team.
- Awareness
- Communications
- Managing challenging behaviour
- Physical skills
Our courses are shaped by experience and informed by current legislation.
Our unique understanding of the challenges faced by those working in this sector has helped us build a suite of courses specifically designed to meet the needs of people working in your Sector.
- Breakaway
- Conflict resolution
- Conflict resolution and personal safety
- Lone worker
- Managing challenging behaviour – practical
- Managing challenging behaviour – theory
- Resolving telephone conflict
Our clients include facilities management companies, event management organisations, sports clubs, retailers and pub & restaurant groups.
The right skills and knowledge to empower your people
All of our training courses can be delivered independently or as part of a bespoke programme.
For more information about our courses or to enquire about booking, just fill out the form below and one of the IKON Training team will get in touch with you.
Delivery methods
IKON Live,
live online training
Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.
Face-to-face
training
Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.
Train the
trainer
IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.
IKON insights
Empowering Excellence: IKON’s Train the Trainer Programme
Written by James Crown, Training Director As the Training Director of IKON Training, I’m delighted to present a blog shedding light on “Empowering Excellence” through IKON’s Train the Trainer course. A Train the Trainer course focuses on tutoring potential or existing instructors to deliver comprehensive, concise, and cohesive training in their area of expertise. Under our […]
Read more
Recent facilities, retail and leisure insights
We listen to our clients
Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.