Dementia awareness

Course outline

This training course has been designed as an introduction to dementia so that carers can learn more about the subject and feel more confident about caring for someone with the condition.

The course covers all aspects of dementia, including the symptoms, information diagnosis, and tips to help staff to communicate more effectively.

Suggested attendees

All frontline staff who come into contact with the public.

This Facilities, Retail & Leisure Dementia Awareness training course is aimed at all staff including:

  • All new employees
  • Public-facing staff

Course content

Types of dementia

  • What dementia is
  • Who can be affected?
  • Myths v reality

Understanding dementia

  • Signs and symptoms
  • Diagnosis
  • Behaviour
  • Dos and don’ts

Improve care delivery

  • Listening strategies
  • Communication

By the end of this course your team will be able to:

  • Understand the different types of dementia
  • Recognise common symptoms
  • Understand dementia diagnosis
  • Know how to communicate with someone with dementia

At the end of this course your team will receive:

  • A certificate of attendance
  • Receive a course workbook
  • Access to a dedicated delegate resource area
  • Duration 3.5 hours

  • Delegates 16 Max

Delivery methods

IKON Live remote workplace
training

Our effective remote communications training enables your people to get the training they need wherever they are, with a real life IKON trainer, via Microsoft Teams.

Face-to-face
training

Many of our courses, especially those with physical skills, can be delivered in a face-to-face training environment, either at your venue or ours.

Contact us:

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    • Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.

      Grosvenor Facilities Management

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      Let’s talk 01473 927 333

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      Education and further learning Facilities, retail and leisure Health and social care Local authority and housing NHS Transport