Feeling safe in challenging situations

Local authority & housing

Local authority & housing training

Our training helps people working in local authorities and housing associations to manage challenging and aggressive behaviour.

We have long-established working relationships with our clients and have developed training to tackle the specific challenges faced by people working in this sector.

  • Awareness
  • Communications
  • Managing challenging behaviour
  • Physical skills
Download local authority and housing prospectus

We understand that best practice and legislation are continually evolving and that frequently, your people are required to work alone or be faced by someone with a medical condition.

We believe that everyone has the right to feel safe at work.

Our stand-alone courses

Each of these training courses can be delivered independently or as part of a bespoke programme.

Our clients include city, borough & county councils as well as housing partnerships/organisations.

Delivery methods

IKON Live remote workplace
training

Our effective remote communications training enables your people to get the training they need wherever they are, with a real life IKON trainer, via Microsoft Teams.

Face-to-face
training

Many of our courses, especially those with physical skills, can be delivered in a face-to-face training environment, either at your venue or ours.

Train the
trainer

IKON’s Train the trainer service will enable your team to deliver motivational and insightful training that builds confidence and trust with delegates.

IKON insights

  • Posted: July 27, 2022, News Staff Spotlight

    Staff Spotlight: Kyla

    Introducing Kyla! Hear from Kyla about her journey to joining IKON Training… “Having worked within accounts for the Insurance Industry for over 18 years, I felt it was time for a change. I could not believe my luck when LinkedIn sent me an email letting me know of an opportunity at IKON Training which provided […]

    Read more

Recent local authority and housing insights

    We listen to our clients

    • Fantastic course, really helpful, the trainers had so much experience in this field, they could answer and queries we had. Really enjoyed it, thank you.

      Course delegate,
      Suffolk County Council

    • Great trainer, humorous, attentive, knowledgeable, great pace. Learnt a lot. Good to refresh sections after each task. Practical was excellent too. Very, very good indeed!

      Plymouth City Council

      View all

      Let’s talk 01473 927 333

      Please select sector
      Education and further learning Facilities, retail and leisure Health and social care Local authority and housing NHS Transport