Our breakaway course is designed to help ‘at risk’ staff groups remove themselves from potential harm.
It provides a range of simple, effective skills and legal knowledge which helps people safely disengage themselves from aggressive situations. Each session comprises theory and physical skills, providing techniques to meet the needs of organisations, clients and your people.
All frontline staﬀ whose work brings them into direct contact with members of the public – under legislation it is an employer’s responsibility to ensure that individuals and roles are risk-assessed in relation to violence and aggression.
This Transport Breakaway training course is aimed at all staﬀ including:
- Revenue Protection
- New employees
- Gate-line staff
Procedural and legal context
- Medical implications of techniques
- Policies and procedures
- Use of force legislation
Distance, stance and positioning
- Distance – action vs. reaction
- Tactical awareness
- Safe moving
- Hip checking
Breakaway and disengagement techniques
- Disengagement skills
By the end of this course your team will be able to:
- Understand the law on self defence
- Remove themselves from aggressive behaviours
- Prevent behaviours escalating using strategies and skills
At the end of this course your team will receive:
- A certificate of attendance
- Receive a course workbook
- Access to a dedicated delegate resource area
Many of our courses, especially those with physical skills, can be delivered in a face-to-face training environment, either at your venue or ours.
IKON’s Train the trainer service will enable your team to deliver motivational and insightful training that builds confidence and trust with delegates.
We listen to our clients
Merseyrail has been working for IKON for almost ten years. IKON has developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.
The course was great fun and very informative, would highly recommend.