IKON insights

Category: News

Please select category
News(95)Blog(27)
Newsthe training team eating pizza

Trainer Development Day

Posted: March 15, 2024,

Our trainers gathered earlier this month for a trainer development day of deep diving into knowledge, sharing wisdom, and learning together. It’s all about enhancing our skills and maximising our impact as a team. And what’s extra special? It was #EmployeeAppreciationDay! A big thank you to our dedicated team of trainers who go above and […]

Read more
NewsJames Crown, Training Director, with Louise Ballard, Operations Director and Jason Keeley, Managing Director.

James Crown promoted to Training Director!

Posted: February 16, 2024,

We’re thrilled to share some fantastic news from the IKON Training team: James Crown has been promoted to Training Director! James has been an outstanding team member, always leading with passion, dedication, and genuine care for our company’s mission. His efforts have elevated our training programs and nurtured a culture of growth and development among […]

Read more
News

Celebrating Success: Annual Recertification from the Restraint Reduction Network

Posted: January 21, 2024,

We’re thrilled to share the latest achievement at IKON Training—our annual recertification from the Restraint Reduction Network (RRN). This accomplishment underscores our steadfast commitment to promoting person-centered care and fostering safer, more compassionate environments.  Commitment to Wellbeing: More Than a Certification  This recertification reflects a validation of our training programs and a testament to our […]

Read more
NewsTrainer Pat, training learners at Central and North West Anglia NHS Trust

Shaping Positive Change in Industry Standards

Posted: January 11, 2024,

In response to the events highlighted in the recent BBC article, it’s clear that effective strategies for managing challenging behaviour are more crucial than ever. As the Director of IKON Training, my commitment is to be a leading force in shaping industry standards and fostering positive change. The IKON Training team deeply understands the intricacies […]

Read more
NewsJames and James standing next to ITFC badge and picture of football pitch and the trainers with learners

Proud to support ITFC safety stewarding staff

Posted: January 11, 2024,

As a dedicated Ipswich Town football supporter and season ticket holder, James Crown is passionate about our work with the stewards of our local team ITFC. We’ve been proud to support and train their safety stewarding staff in conflict management for nearly two decades. Recently, James and Company Trainer James Adams spent the day with […]

Read more
NewsTwo parents walking down a school corridor with two small children

Educators are uniting against abusive behaviours from parents

Posted: January 11, 2024, education

The recent article School’s Week sheds light on the alarming surge in abusive behaviour towards our frontline teachers and school staff. With 4 in 10 schools experiencing an increase. IKON Training is committed to addressing this issue head-on with concrete solutions and support: **Understanding the Issue:** It’s crucial to recognise the signs and understand the root […]

Read more
NewsJames with his laptop and a screen behind him, delivering a IKON Live course

Elevate your team’s conflict resolution skills with IKON Live!

Posted: January 11, 2024, IKON Live, Live Online Training

Have you ever found online training dull? At IKON Training, we understand the struggle. That’s why our live online remote training in managing workplace conflict is a game-changer! ‘I usually struggle with online training, but Nick Pamment kept me engaged. Best trainer I’ve experienced. Excellent communicator. Thank you.’ – Sussex Training Consortium learner. Here’s why […]

Read more
NewsLearners around au shaped tables and chairs chatting to each other, large screen at front showing a presentation slide

We collaborate with 60+ Local Authority and Housing clients! 

Posted: December 13, 2023,

Our trainer James Adams recently empowered Tendring District Council staff with IKON’s Conflict Resolution and Lone Working training. Despite challenges, the team are dedicated to making TDC safer. James stresses the Iceberg Theory, fostering empathy for safer communities! Explore our Local Authority & Housing courses.

Read more
Newslady smiling behind a counter with a till and some groceries on the table

Silent Crisis: Customer Abuse

Posted: December 13, 2023,

In our towns and cities, a silent crisis unfolds amid the urban hum. Customer-facing workers, the backbone of retail and service, endure daily abuse, ranging from verbal assaults to physical threats. Stats reveal the severity: 31% consider leaving due to abuse; only 44% report incidents. Shockingly, reasons for not reporting include a belief in futility […]

Read more

Newsletter Archive

    Subscribe to our IKON Insights newsletter here:


    You can unsubscribe at any time.

    Let’s talk 01473 927 333

    Please select sector
    Education and further learning Facilities, retail and leisure Health and social care Local authority and housing NHS Transport