Sector-specific training
IKON Training exists to make a positive impact on the lives of people in frontline roles – those who are often faced with challenging behaviour in the workplace.
Our skill in helping people learn to manage challenging behaviour in the workplace has made us one of the leading conflict resolution and conflict management specialist training providers in the UK.
The high quality of IKON Training’s conflict resolution courses is renowned across the sectors in which we work: Education and Further Learning, Facilities Retail and Leisure, Health and Social Care, Local Authority and Housing, NHS, and Transport.
We work with more than 80 NHS Trusts and healthcare providers, for example, and are the approved Children’s Services supplier for Suffolk County Council.
Trusted & Certified
IKON Training services have been certified by the BILD Association of Certified Training as complying with the Restraint Reduction Network Training Standards. IKON is recognised by the Institute of Conflict Management (ICM) as a Quality Award Centre. The ICM sets the standards in the delivery of conflict management training. All our courses are nationally accredited. IKON Training have cyber essentials certification.
It’s the IKON way
Feeling safe and confident at work has never been more important. Our skill in helping people learn to manage challenging behaviour in the workplace has made us one of the UK’s leading conflict resolution and conflict management specialist training providers.
We are committed to supporting your people to learn and perform at their best wherever they are.
Get in touch
Fill in the form below to send us an enquiry about our training services.
Recent IKON insights
From Vision to Reality: Exploring XR Training with West Suffolk College’s XR Lab
Written by James Crown, Training Director Following our recent collaboration with Revolve Labs, IKON Training continues to explore new ways to redefine conflict resolution training. We recently visited the award-winning XR Lab at West Suffolk College in Bury St Edmunds, which is named the UK’s ‘most inspiring place to learn.’ During our visit, we had […]
Read moreInnovating Training, Together: The Future of Conflict Resolution with IKON and Revolve Labs
Written by Louise Ballard, IKON Training Operations Director At IKON Training, our mission has always been to empower learners with practical, impactful tools to navigate real-world challenges. Over the years, we’ve embraced innovative approaches to deliver training that is not only engaging and relevant but also transformative. A key milestone in this journey began in 2021 when […]
Read moreTraining Director James Crown appointed to the Board of the Institute of Conflict Management (ICM)
We’re delighted to share that James Crown, Training Director at IKON Training, has been appointed to the Board of the Institute of Conflict Management (ICM). This significant achievement reflects James’s dedication to championing conflict resolution and workplace safety. The ICM’s mission to reduce and manage challenging behaviours aligns perfectly with IKON Training’s vision of creating […]
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Delivery methods
IKON Live,
live online training
Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.
Face-to-face
training
Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.
Train the
trainer
IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.
Empowering People Together
The impact of our work equips our clients with valuable knowledge and empowers them with the skills that help them reduce and manage challenges confidently. We do this through:
– Sector-specialist trainers employed by us
– Modular courses tailored to your needs
– Preparation for and support through inspections
– Comprehensive audit trails
– Thorough post-course reports
– Regular professional feedback and advice
– Next-stage recommendations
Find out more about us