PMVA- Prevention & Management of Violence & Aggression Training for the Local Authority & Housing Sector.

Part 1:

Roles and Responsibilities.

• Learn how to respond to situations.
• Assessing risks effectively.

Part 2:

De-escalation and Prevention Skills.

• Recognising changing behaviours.
• Apply customer service skills.
• Use the attitude and behaviour model.
• Implement listening and de-escalation strategies.

Part 3:

Legal Rights and Responsibilities.

• Understand organisational policies and procedures.
• Follow the legal framework for decision-making.

Part 4:

Reporting and Support.

• Use documentation and reporting systems.
• Implement post-incident procedures.

Part 5:

Stance and Positioning.

• Maintain positive body language.
• Use the reactionary gap for safety.
• Enhance tactical awareness.

Part 6:

Breakaway and Disengagement Techniques.

• Apply balance displacement techniques.

Part 7:

Restrictive Physical Intervention.

• Demonstrate standing, supine and seated interventions.
• Use restraint/escorting techniques to relocate individuals.

Part 8:

Medical Implications of Techniques.

• Identifying risks associated with restrictive interventions.
• Recognise the medical implications of these techniques, including positional asphyxia.
• Use restraint/escorting techniques to relocate individuals.

Part 9:

By the end of this course your team will be able to:

• Recognise and respond to incidents.
• Use effective communication skills.
• Reduce risks for patients and visitors.
• Safely escape aggressive situation.
• Hold and relocate using accredited techniques.
• Understand the legal and medical implications of restraint.
• Competently report and debrief an incident.

Part 10:

At the end of this course your team will receive:

• A certificate of attendance.
• Access to IKON Academy digital online resource area.