Managing challenging behaviour

NHS Training

NHS training

IKON has built successful working relationships with over 80 NHS Trusts and Healthcare Providers by delivering effective training across the whole spectrum of conflict resolution and challenging behaviour management.

Download NHS prospectus

Our unique understanding of the challenges faced by those working in this sector has helped us build a suite of courses specifically designed to meet the needs of people working in the NHS.

The right skills and knowledge to empower your people

All of our training courses can be delivered independently or as part of a bespoke programme.

For more information about our courses or to enquire about booking, just fill out the form below and one of the IKON Training team will get in touch with you.


Delivery methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.

Face-to-face
training

Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the
trainer

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

IKON insights

  • Posted: July 25, 2024, Conflict Management Training, Conflict Resolution Training, Transport

    Jason Champions Positive Conflict Resolution at Rail Wellbeing Live!

    With the rise in anti-social behaviour and crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict with aggressive customers and passengers.   Jason Keeley, Founder and Director of IKON Training, shares his top tips for adopting the right mindset and using influence to avoid challenging […]

    Read more

Recent nhs insights

    We listen to our clients

    • ... the professionalism, the experience and the knowledge shown by IKON Training was first class. They understood our needs and promptly developed a programme of training which we rolled out to over 120 hospital-based staff.

      Colchester Provide CIC

    • I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.

      King’s College Hospital NHS Foundation Trust

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