NHS training
IKON has built successful working relationships with over 80 NHS Trusts and Healthcare Providers by delivering effective training across the whole spectrum of conflict resolution and challenging behaviour management.
Download NHS prospectusOur unique understanding of the challenges faced by those working in this sector has helped us build a suite of courses specifically designed to meet the needs of people working in the NHS.
- Breakaway Training
- Conflict Resolution Training
- Conflict Resolution & Personal Safety Training
- Lone Worker Training
- Managing Challenging Behaviour Training
- NHS Safety Pod Managing Challenging Behaviour Training
- Safety Pod Training
- NHS Security Teams Managing Violence & Aggression Training
- Resolving Telephone Conflict Training
The right skills and knowledge to empower your people
All of our training courses can be delivered independently or as part of a bespoke programme.
For more information about our courses or to enquire about booking, just fill out the form below and one of the IKON Training team will get in touch with you.
Delivery methods
IKON Live,
live online training
Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.
Face-to-face
training
Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.
Train the
trainer
IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.
IKON insights
Digital Conflict in Customer Service: Turning Negative Interactions into Positive Outcomes
Written by James Crown, Training Director, IKON Training. In today’s digitally-driven world, customer service has extended far beyond in-person interactions. Online reviews, social media comments, and live chats have become critical touchpoints for customer engagement. But with these channels come unique challenges including the rise of digital conflict. At IKON Training we’re here to guide […]
Read more
Recent nhs insights
We listen to our clients
... the professionalism, the experience and the knowledge shown by IKON Training was first class. They understood our needs and promptly developed a programme of training which we rolled out to over 120 hospital-based staff.
I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.