NHS Conflict, Challenging Behaviour, Breakaway & Safety Training.

‘Recently attended a prevention and management of violence and aggression course hosted by our trainer Nick. Top bloke, very friendly, informative, professional and made it a fun enjoyable course over the two days. He went out of his way to answer any questions we had and was more than happy to repeat techniques if needed. At no point did I feel rushed and felt like the course was extremely beneficial to me moving forward into a new job at a local hospital as a porter/security officer. I would highly recommend this course.’

‘Sam was very approachable and communicated very well. He provided extensive knowledge specific to our job roles and answered every question in detail. He made the training very engaging and I left the session feeling very confident for my new role and empowered to protect my personal safety at work. Great training!’

‘Great course! It has helped my confidence with dealing with potentially hostile situations. Learned in a supportive environment. One of the best training sessions I’ve ever done.’

‘I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.’

‘Best course I have been on in 41 years of nursing.’

‘Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelming positive with many, including matrons and senior sisters, saying that it is the best training they have done in a long time and that it should be mandatory for clinical staff.’

‘I found this training incredibly informative and very empowering, I know the ED nurses I trained with did also. The trainer was really fun & engaging and I would totally recommend this to anyone and everyone.’

‘Fantastic course by IKON – equipped staff with skills to know how to verbally resolve negative situations and provided breakaway techniques for if physical escalation occurs.’

‘I just wanted to say a massive thank you to your team as the sessions have been incredibly well received and have been very helpful in equipping staff for any future challenging forms of behaviour they may face!’

‘Alfie is the best! He delivered this training in very professional manner. Fully recommend him as your speaker. 🌟🌟🌟🌟🌟 Five stars from me.’

‘I found this training incredibly informative and very empowering, I know the ED nurses I trained with did also. The trainer was really fun & engaging and I would totally recommend this to anyone and everyone.’

‘I really enjoyed this training session. Our trainer, Kevin, was so knowledgeable and explained everything clearly and thoroughly. He made it enjoyable with the interactive tasks set out for the trainees. I feel I learnt a lot from this training session.’

‘Excellent training delivered online by IKON. Highly recommended to all clinicians or anyone who has to be part of listening to difficult conversations/adverse outcomes in health care settings.’

‘It was a really good course and and interactive. Really well delivered and organised. I normally dread these online courses, but I have to say I enjoyed this and learnt a lot.’

‘Hands down the most informative, fun and exciting training I’ve done. Tim was full of energy. A fantastic trainer.’

‘I normally dread this course as it can be a long draining day, however trainer Tim made this course enjoyable, did not rush and was happy to explain things further. he made this interactive and fun for everyone, he made a conscious effect to know our names and include everyone. He was professional and personal and is a huge asset to the IKON training company, he represents IKON to an outstanding level.’

‘I just wanted to email some feedback about the conflict resolution training that was held for DGT staff today.  The facilitator Sam Cherubin was fantastic!  I really must say I can fully appreciate how hard it is to deliver training remotely, but Sam was engaging and really involved the group.  Whatever questions were thrown at him he could answer immediately, he really does have great all-round knowledge of the subject matter with fabulous examples that were thought provoking.’

‘My trainer Kev did absolutely amazing in explaining everything, and was very understanding about the day-to-day threats we face in our workplace.’

‘Very helpful. Also Nick was absolutely great, enthusiastic and kept us intrigued and interested.’