Delivery Methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

We listen to our clients

  • We have been working with IKON since 2018 and have never had any issues or complaints. The team always speaks highly of the training managers. The training received helps the team deliver on some difficult, challenging situations. One of the team's main roles is to keep people safe, whether nurses, patients, or visitors. The training provided helps the security team achieve that.

    Yameem Choudhry, Head of Operations, Security South

    Carlisle Support Services

  • Just wanted to ping over some validation following the recent de-escalation training held in London, we had a couple of unpleasant incidents take place in Oxford Street over the weekend and the way the team dealt with it at the moment was honestly faultless!

    There was no confusion or lack of confidence, a Supervisor approached the challenging individuals and calmly asked them to leave the store, afterwards the whole team checked in with each other and it didn't impact the day whatsoever.

    Manager, Health and Safety Team


  • Fantastic course, really helpful, the trainers had so much experience in this field, they could answer and queries we had. Really enjoyed it, thank you.

    Course delegate,
    Suffolk County Council

  • Very informative and fun way to learn, good balance of theory and practical demonstrating effective practices to safeguard myself my patients and their families and friends.

    Marie Curie

  • Merseyrail has been working for IKON for almost ten years. IKON has developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.

    Daniel Dale,
    Competency Training Manager, Merseyrail

  • ... the professionalism, the experience and the knowledge shown by IKON Training was first class. They understood our needs and promptly developed a programme of training which we rolled out to over 120 hospital-based staff.

    Colchester Provide CIC

  • Great trainer, humorous, attentive, knowledgeable, great pace. Learnt a lot. Good to refresh sections after each task. Practical was excellent too. Very, very good indeed!

    Plymouth City Council

  • Very good course/trainers. Best training of this kind I have been on. Very enjoyable, very interactive & engaging.

    J Potsford, Potsford Care Services

  • The course was great fun and very informative, would highly recommend.

    Merseyrail Transport

  • Thank you. Best training we’ve had delivered.

    Suffolk One

  • I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.

    King’s College Hospital NHS Foundation Trust

    View all

    Let’s talk 01473 927 333

    Please select sector
    Education & Further Learning Training Facilities, Retail & Leisure Health & Social Care Local Authority & Housing NHS Transport