Flexible personal safety training on the IKON Live platform

Everybody deserves a safe working environment where they feel safe from aggressive or confrontational behaviour no matter their profession. Sadly, local authorities and housing personnel often find themselves in challenging situations, so it is crucial to know how to manage the problem when it arises. 

Our versatile remote workplace training, IKON Live, improves the confidence and self-awareness of employees who find themselves in threatening or vulnerable circumstances. Our trainers will teach staff to manage problems that arise effectively while focusing on personal safety, de-escalation strategies, risk assessments and communication skills.  

By completing IKON Live conflict management training, your team will know how to:

• Identify personal safety risks
• Demonstrate positive communication & de-escalation techniques
• Identify appropriate legislation
• Practice effective distance and stance positioning in challenging situations

Conflict resolution training delivered on your terms

The IKON Live platform delivers this vital training on your terms to any PC or internet-connected device of your choosing. All that’s required is for each student to have a valid email address and access to Teams, and learning can begin. 

We’re proud to say that it’s a service that’s already proven to be highly effective with local authorities up and down the country. Look at just a selection of the feedback we’ve received so far! 

“The delivery of the course was very professional. All staff provided positive feedback and enjoyed the sessions” – Chelmsford City Council. 

“Training was delivered effectively, and we can say that IKON certainly exceeded our expectations” – Plymouth City Council. 

“IKON’s conflict training was of a high quality, especially their demonstration of social value, making them stand out from other suppliers” – Suffolk County Council.

Give your staff the knowledge and confidence they need to properly manage challenging behaviour in all of its many forms by booking your flexible IKON Live training today. Call 01473 927 333 or email us at [email protected].