Health and Social Care Training.

‘The speaker was very fluent in his speech and he used examples from our own situations to help us better grasp what we were learning. I enjoyed the content of the session and I feel more confident in de-escalating conflict in the future.’

‘I thoroughly enjoyed the course, it was very informative and I was able to learn more about maintaining a calm and professional approach when managing potentially challenging situations.’

‘James as always is so informative and adapts to meet the groups needs. His explanations and support when asking service specific questions are second to none. An amazing trainer and an amazing session. Always learn something new even after doing it for years. Thank you James.’

‘I went in thinking the training would be stressful but Nick made it so enjoyable and memorable and I now genuinely feel confident and empowered in applying all that we learnt in my job role going forward!’

‘It was a great experience, glad we got this training. We actually used the training in a situation we were put in a few hours later, definitely helpful in that moment with a difficult tenant.’

‘I recently attended the BDE Affiliate Trainer course, and it was such a positive experience. The trainers, James and Trevor, were absolutely brilliant — they covered every detail of the course so clearly. I’d highly recommend this training to anyone in a similar role.’

‘Brilliant session. Trainer was amazing. It was a very good session and the instructor made it much more interesting than similar training I’ve attended in the past.’

‘The training was delivered in a professional and informative way and relevant to my role. The trainer had direct experience and knowledge of the course subject and I would recommend this training.’

‘Excellent training delivered online by IKON. Highly recommended to all clinicians or anyone who has to be part of listening to difficult conversations/adverse outcomes in health care settings.’