Feeling safe in challenging situations

Local authority & housing

Local authority & housing training

Our training helps people working in local authorities and housing associations to manage challenging and aggressive behaviour.

We have long-established working relationships with our clients and have developed training to tackle the specific challenges faced by people working in this sector.

  • Awareness
  • Communications
  • Managing challenging behaviour
  • Physical skills
Download local authority and housing prospectus

We understand that best practice and legislation are continually evolving and that frequently, your people are required to work alone or be faced by someone with a medical condition.

Our unique understanding of the challenges faced by those working in this sector has helped us build a suite of courses specifically designed to meet the needs of people working in your Sector.

Our clients include city, borough & county councils as well as housing partnerships/organisations.

The right skills and knowledge to empower your people

All of our training courses can be delivered independently or as part of a bespoke programme.

For more information about our courses or to enquire about booking, just fill out the form below and one of the IKON Training team will get in touch with you.

Delivery methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

IKON insights

  • Posted: January 30, 2024, Education and further learning, Local authority and housing

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    In the intricate landscape of Children’s Services, where safety and exceptional care are paramount, IKON Training proudly introduces the Safety Pod alongside our training — a revolutionary stride in ensuring the wellbeing of support staff, residential care workers, and children in care.  Discover the Safety Pod: A Safer Alternative   Imagine this: A secure alternative to […]

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Recent local authority and housing insights

    We listen to our clients

    • Fantastic course, really helpful, the trainers had so much experience in this field, they could answer and queries we had. Really enjoyed it, thank you.

      Course delegate,
      Suffolk County Council

    • Great trainer, humorous, attentive, knowledgeable, great pace. Learnt a lot. Good to refresh sections after each task. Practical was excellent too. Very, very good indeed!

      Plymouth City Council

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