Feeling safe in every event

Facilities, retail & leisure

Facilities, retail & leisure training

Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.

IKON training is designed specifically to help people feel confident and safe whenever they’re at work.

Download facilities, retail and leisure prospectus

We’ve worked closely with our clients to develop a range of courses that are appropriate to the real challenges faced by your people, whether they’re working alone or as part of a team.

  • Awareness
  • Communications
  • Managing challenging behaviour
  • Physical skills

Our courses are shaped by experience and informed by current legislation.

Our unique understanding of the challenges faced by those working in this sector has helped us build a suite of courses specifically designed to meet the needs of people working in your Sector.

Our clients include facilities management companies, event management organisations, sports clubs, retailers and pub & restaurant groups.

The right skills and knowledge to empower your people

All of our training courses can be delivered independently or as part of a bespoke programme.

For more information about our courses or to enquire about booking, just fill out the form below and one of the IKON Training team will get in touch with you.

Delivery methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

IKON insights

  • Posted: February 16, 2024,

    James Crown promoted to Training Director!

    We’re thrilled to share some fantastic news from the IKON Training team: James Crown has been promoted to Training Director! James has been an outstanding team member, always leading with passion, dedication, and genuine care for our company’s mission. His efforts have elevated our training programs and nurtured a culture of growth and development among […]

    Read more

Recent facilities, retail and leisure insights

    We listen to our clients

    • Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.

      Grosvenor Facilities Management

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