About IKON.
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Types of Courses
Course FinderConflict Resolution.
Enhance people’s understanding, skills and knowledge of recognising, managing and resolving conflict situations effectively.
Managing Challenging Behaviour.
Our training equips people to effectively manage individuals who exhibit concerning, challenging, or distressed behaviour.
Breakaway Disengagement.
Our Breakaway Disengagement course is designed to equip individuals with the skills and techniques needed remove themselves from harm.
Lone Worker Safety.
Our training will improve the health, safety, self-awareness and confidence of people who work without supervision.
Resolving Telephone Conflict.
Empowers your team to manage and resolve difficult or challenging conversations over the telephone with confidence and skill.
De-escalation & Personal Safety.
A comprehensive solution for teams facing elevated risk: conflict resolution, lone worker protection, and breakaway/disengagement strategies in one course.
PMVA Prevention & Management of Violence & Aggression.
This course is designed for security and response teams involved in the pro-active management of violence and aggression.
Protest & Public Order.
This course empowers participants with the essential skills to manage protests and public order situations safely and professionally.
‘Since introducing the managing challenging behaviour course for clinical staff, the response has been overwhelming positive with many, including matrons and senior sisters, saying that it is the best training they have done in a long time and that it should be mandatory for clinical staff.’