This 4 days IKON training was excellent. The restraint techniques were perfectly shown, explained and we had plenty of time to practice them. They are both safe (for the person restrained and ourselves) and adequate for our job. The legal aspect of our actions was also taught, which is an excellent point as many security officers are not fully aware of the implication of restraining/removing someone from the premises. The importance of a good report writing was also emphasized, with what elements to put in it. At last the trainer (Trevor) and his trainee (Jude) were fantastic. They were very knowledgeable, professional and friendly. They made us feel at ease and confident in what we are doing.