Discover the training courses that will make a positive impact on the lives of your people, and their wider working environment.
Find the most valuable training solutions for your team or organisation – simply select your situational need and industry sector (if relevant). We will then recommend you the courses that will best support your training objectives.
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Transport
Breakaway Disengagement Training – Transport Sector
Duration: 3.5 Hrs
In-Person Training
Affiliate Trainer Programme
IKON Academy Enhanced
Training that provides practical skills and knowledge to safely disengage from aggressive individuals.
This course is aimed at:
- Bus, Train & Taxi Drivers
- Ticket Inspectors & Conductors
- Parking & Civil Enforcement Officers
- Public Transport Customer Service Team
Transport
De-escalation & Personal Safety Training – Transport Sector
Duration: 6 hours
In-Person Training
Affiliate Trainer Programme
IKON Academy Enhanced
For teams facing elevated risk, conflict resolution, lone worker protection, and breakaway/disengagement.
This course is aimed at:
- Bus & Train Operators
- Station & Transport Hub Staff
- Ticket Inspectors & Revenue Protection Officers
- Civil Enforcement & Public Safety Officers
Transport
Lone Worker Safety Training – Transport Sector
Duration: 3.5 Hrs
In-Person Training
Affiliate Trainer Programme
Online Training
IKON Academy Enhanced
Designed to enhance the health and safety, self-awareness, and confidence of people who work alone.
This course is aimed at:
- Delivery & Transport Drivers
- Ticket Inspectors & Revenue Protection Officers
- Station & Transport Hub Staff
- Civil Enforcement & Public Safety Officers
Transport
PPO (Protest & Public Order) Training – Transport
Duration: 6 Hrs
In-Person Training
Gives learners key skills and knowledge to manage protests safely and professionally.
This course is aimed at:
- Transport security & revenue protection officers
- Station & depot managers
- Safety & compliance officers
- Passenger experience & communications teams
Transport
Resolving Telephone Conflict Training – Transport Sector
Duration: 3.5 Hrs
In-Person Training
Affiliate Trainer Programme
Online Training
IKON Academy Enhanced
Empowers your team to approach and manage difficult conversations with confidence, skill, and professionalism.
This course is aimed at:
- Customer Service & Complaints Teams
- Station & Transport Hub Staff
- Ticketing & Revenue Protection Officers
- Public Sector Helpline Teams
Transport
MVA (Management of Violence & Aggression) Training – Transport
Duration: 2 Days
In-Person Training
Affiliate Trainer Programme
Our MVA training equips staff with the knowledge and practical skills needed to recognise and deal with escalating behaviour.
This course is aimed at:
- Those dealing with violence
- Frontline staff
- People facing roles
- New & existing employees
E-Learning for Individuals
Duration: 3.5 hrs
Online Training
E-Learning Available
IKON Academy Enhanced
Access practical learning anytime, anywhere, allowing you to develop skills and confidence at a pace that suits you.
This course is aimed at:
- Accredited self-paced online learning
- Accessible anywhere 24/7
- Build knowledge, confidence and skills
- Support continuous development
Open Courses for Individuals
Duration: 3.5 hrs
Online Training
Open Course Available
IKON Academy Enhanced
Designed for individual learners and small groups seeking practical skills, greater confidence, and real-world learning they can apply immediately.
This course is aimed at:
- Join regular scheduled sessions
- Guided live by an IKON Trainer
- Relevant real world scenarios
- Gain practical workplace skills