Transport Industry Training

Protest & Public Order Training for the Transport Sector.

Prepare your team to confidently manage protests and public order situations with expert-led training. This course equips professionals with risk assessment, crowd dynamics understanding, de-escalation techniques, and legal considerations to handle challenging scenarios safely and effectively.

This course is tailored to professionals in the the transport sector, enabling them to confidently manage protests. It covers legal obligations, professional conduct, safe removal techniques, and strategies to ensure the safety of both passengers and staff.

Suggested attendees.

Protests can significantly impact public transport networks, requiring staff to handle service disruptions, passenger safety, and operational risks. This training supports transport professionals in managing crowd control, safety protocols, and conflict resolution. These roles benefit from understanding how to manage protests while upholding legal and professional standards.

Transport security & revenue protection officers
Station & depot managers
Safety & compliance officers
Passenger experience & communications teams

Course duration

6 Hours

Course learners

Max 12 Per Course

Course content.

Click through our process slider to learn what to expect and what you will gain when taking this course.

Part 1:

Understanding protest.

Importance of professional handling of protests.
Brief history and evolution
of protests.
Legal implications: Understanding the right to protest as a qualified right.
Balancing protest rights with those of others—key to
decision-making
on intervention.

Part 2:

Operational considerations.

Importance of strong collaboration with venue
event managers.
Identifying the venue’s goals and resources.
PRT resources/medical support.
Working in sterile areas.
Protocol for recording actions to demonstrate proportionality.

Part 3:

Techniques.

Overview of manual protester removal methods.
Practical exercises on safe and respectful removal.
Importance of maintaining professional conduct under observation.

Part 4:

Security Awareness.

Preparing for potential multiple protests.
Ensuring controlled areas remain secure.

Part 5:

Collaboration with law enforcement.

Engaging with Met Police specialists.
The trigger point for police involvement/police resources available.

Part 6:

Presenting evidence.

Guidelines for gathering and presenting evidence of actions taken.

Training Methods

Flexible training delivery methods for the Transport Sector.

We understand the challenges of scheduling training for your team, which is why we offer a range of delivery methods. Whether you require in-person sessions or flexible online options, you can choose the best solution for your transport team, making sure they receive the training and resources to manage protests safely and professionally.

Enquire today

In-Person Training.

Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Live, Online Training.

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.

Affiliate Trainer Programme.

IKON’s train the trainer service enables your team to deliver accredited and valuable training that builds confidence and trust with their colleagues.

PROTEST PUBLIC ORDER TRAINING

To enquire about protest and public order training, please get in touch.

Invest in your team’s development and empower them to handle challenging situations with confidence. Our protest public order training equips your staff with the essential skills to navigate conflicts effectively, reduce stress, and create a more positive workplace culture.

Call us on 01473 927 333

or email [email protected]

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