From vision to reality: Exploring XR Training with West Suffolk College’s XR Lab

XR, or Extended Reality, refers to immersive technologies like Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). These tools are reshaping learning by offering dynamic environments that simulate complex or high-risk scenarios.

In training contexts, XR provides:

• VR: Fully immersive simulations that allow for experiential learning.
• AR: Real-time overlays of critical information to support decision-making.
• MR: A blend of physical and virtual elements to deepen situational understanding.

This approach creates opportunities for learners to engage with realistic, hands-on scenarios that prepare them for unpredictable challenges.

Why VR changes the game

VR offers a unique way to immerse participants in realistic, high-pressure scenarios, enabling them to practice and refine their decision-making skills. One standout feature of VR training is branching pathways, where participants experience the impact of their decisions in real time.

• Choosing to de-escalate a conflict may lead to resolution.
• Taking a more assertive approach might escalate tensions.

These scenarios give trainees the space to build confidence, empathy, and adaptability in a controlled, low-risk environment while learning how their actions shape outcomes.

Exploring innovation at the XR Lab

The XR Lab, part of Eastern Education Group at West Suffolk College, has among the most advanced facilities in the UK. We shared our vision for enhancing Breakaway Disengagement Training with XR technology during our visit.

This session provided an opportunity to highlight how real-world training expertise and student creativity could work together to deliver impactful solutions.

The XR Lab’s cutting-edge technology, combined with fresh perspectives from the students, creates the potential for innovative developments that address practical workplace challenges across multiple sectors.

Progressing VR Training: Filming scenarios at Stowhealth

In parallel, IKON and Revolve Labs have been developing VR-based training modules. Recently, we filmed three 360° conflict scenarios at Stowhealth, replicating high-pressure healthcare settings. These immersive modules allow participants to:

• Engage in realistic conflict situations.
• Receive expert feedback on their choices.
• Refine their response strategies in a safe, controlled environment.

Looking ahead

Our visit to the XR Lab marks the start of what could be a valuable collaboration with the next generation of digital innovators. We look forward to seeing how the students approach this challenge and the creative solutions they might develop.

A big thank you to Hamish Mackenzie, Peter Hicks from Revolve Labs and and the team at West Suffolk College for facilitating this meeting and providing an inspiring environment for collaboration.

This is just the beginning of a journey where technology meets real-world training needs. Stay tuned for updates as we continue exploring XR’s possibilities in training.

Read our first blog, Innovating Training Together for the full story of how this collaboration began.

Written by James Crown, Training Director