Find the perfect

training course.

Explore and select the right training solution to meet your needs. Whether you’re looking to enhance team safety, build confidence in handling challenging situations, or develop specialised skills, IKON Training’s courses are designed to safer and more productive workplaces.

Discover the training courses that will make a positive impact on the lives of your people, and their wider working environment.

Find the most valuable training solutions for your team or organisation – simply select your situational need, industry sector (if relevant) and your preferred delivery method. We will then recommend you the courses that will best support your training objectives.

Conflict Resolution

Duration: 3.5 hrs

In-Person Training

IKON Live, Remote Workplace Training

Affiliate Trainer Programme

IKON Academy

Designed to enhance your peoples understanding, skills and knowledge in recognising, managing and resolving conflict situations effectively.

This course is aimed at:

  • Frontline staff
  • People facing roles
  • New & existing employees
  • Applicable to all industries
Find out more
Enquire

Managing Challenging Behaviour

Duration: 6 hrs

In-Person Training

IKON Live, Remote Workplace Training

Affiliate Trainer Programme

IKON Academy

Equipping individuals with the skills to confidently manage concerning, challenging, or distressed behaviour.

This course is aimed at:

  • Frontline staff
  • People facing roles
  • New & existing employees
  • Applicable to all industries
Find out more
Enquire

Breakaway Disengagement

Duration: 3.5 Hrs

In-Person Training

Affiliate Trainer Programme

IKON Academy

Training that provides practical skills and knowledge to safely disengage and remove themselves from potential harm.

This course is aimed at:

  • Frontline staff
  • People facing roles
  • New & existing employees
  • Those facing challenging or aggressive behaviour
Find out more
Enquire

De-escalation & Personal Safety

Duration: 6 hours

In-Person Training

Affiliate Trainer Programme

IKON Academy

A comprehensive solution for teams facing elevated risk: conflict resolution, lone worker protection, and breakaway/disengagement strategies in one course.

This course is aimed at:

  • Frontline staff
  • People facing roles
  • New & existing employees
  • Those facing challenging or aggressive behaviour
Find out more
Enquire

Lone Worker Safety

Duration: 3.5 hrs

In-Person Training

IKON Live, Remote Workplace Training

Affiliate Trainer Programme

IKON Academy

Our lone worker safety training will improve the health and safety, self-awareness and confidence of people who work without supervision.

This course is aimed at:

  • Lone workers
  • People facing roles
  • New & existing employees
  • Applicable to all industries
Find out more
Enquire

PMVA (Prevention & Management of Violence & Aggression) Training

Duration: 2 Days

In-Person Training

Affiliate Trainer Programme

IKON Academy

Designed for security and response teams involved in the pro-active management of violence and aggression.

This course is aimed at:

  • Frontline security staff
  • People facing roles
  • New & existing employees
  • Those facing challenging or aggressive behaviourTeams
Find out more
Enquire

Resolving Telephone Conflict

Duration: 3.5 Hrs

In-Person Training

IKON Live, Remote Workplace Training

Affiliate Trainer Programme

IKON Academy

Empowers your team to approach and manage difficult conversations with confidence, skill, and professionalism.

This course is aimed at:

  • Customer Service Representatives
  • Receptionists & Call Handlers
  • Sales & Support Teams
  • Helpline & Emergency Response Staff
Find out more
Enquire

RRN (Restraint Reduction Network) Managing Challenging Behaviour

Duration: 3 Days

In-Person Training

Affiliate Trainer Programme

Certified by Bild ACT, this course meets RRN Training Standards to manage challenging behaviour.

This course is aimed at:

  • Frontline staff
  • People facing roles
  • New & existing employees
  • Those requiring RRN Standards
Find out more
Enquire

Protest & Public Order

Duration: 6 Hrs

In-Person Training

This course provides participants with the essential skills to manage protests and civil unrest safely and professionally.

This course is aimed at:

  • People facing roles
  • Event security personnel
  • Venue managers
  • Compliance officers
Find out more
Enquire

Physical Intervention Equipment

Duration: 6 Hrs

In-Person Training

IKON Academy

If your team uses or is considering using specialised safety equipment, our tailored courses can help you integrate these tools seamlessly into your conflict management strategies.

This course is aimed at:

  • Frontline workers
  • Healthcare
  • Security personnel
  • Community workers
Find out more
Enquire

Not sure what you need?

We’re here to help you find the right training for you and your organisation.

Call us today 01473 927 333

contact us

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