COURSE OUTLINE

Protest & Public Order Training.

Prepare your team to confidently manage protests and public order situations with expert-led training. This course equips professionals with risk assessment, crowd dynamics understanding, de-escalation techniques, and legal considerations to handle challenging scenarios safely and effectively.

Designed for frontline staff, security teams, and enforcement officers, our training ensures compliance with best practices in conflict resolution and safety management.

Suggested attendees.

The suggested attendees for a Protest Public Order Training course typically include event security personnel, venue managers, law enforcement officers, compliance officers, and organisational leaders responsible for safety and public relations during events. These roles benefit from understanding how to manage protests while upholding legal and professional standards.

  • Event & security personnel
  • Venue managers
  • Compliance officers
  • Safety officers
  • Public relations officers

Course duration

6 Hours

Course learners

Max 12 Per Course

Course content.

Click through our process slider to learn what to expect and what you will gain when taking this course.

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6

Part 1:

Understanding protest.

  • Importance of professional handling of protests.
  • Brief history and evolution
    of protests.
  • Legal implications: Understanding the right to protest as a qualified right.
  • Balancing protest rights with those of others—key to
    decision-making on intervention.

Part 2:

Operational considerations.

  • Importance of strong collaboration with venue
    event managers.
  • Identifying the venue’s goals and resources.
  • PRT resources/medical support.
  • Working in sterile areas.
  • Protocol for recording actions to demonstrate proportionality.

Part 3:

Techniques.

  • Overview of manual protester removal methods.
  • Practical exercises on safe and respectful removal.
  • Importance of maintaining professional conduct under observation.

Part 4:

Security Awareness.

  • Preparing for potential multiple protests.
  • Ensuring controlled areas remain secure.

Part 5:

Collaboration with law enforcement.

  • Engaging with Police and law enforcement officers.
  • The trigger point for police involvement/police resources available.

Part 6:

Presenting evidence.

  • Guidelines for gathering and presenting evidence of actions taken.

Training Methods

We provide a flexible approach when delivering our training.

Whether you require in-person face-to-face training or a more comprehensive online support and resource solution, we provide a variety of different delivery methods to ensure you can access the right training for you and your organisation.

Enquire today

In-Person Training.

Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Live, Online Training.

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.

Affiliate Trainer Programme.

IKON’s train the trainer service enables your team to deliver accredited and valuable training that builds confidence and trust with their colleagues.

PROTEST PUBLIC ORDER TRAINING

To enquire about our protest and public order training, please get in touch.

Invest in your team’s development and empower them to handle challenging situations with confidence. Our protest public order training equips your staff with the essential skills to navigate conflicts effectively, reduce stress, and create a more positive workplace culture.

Call us on 01473 927 333

or email [email protected]

TAILORED TO YOUR SECTOR

Industry-specific training.

IKON Training also offer sector specific variations of this training course tailored to your industry needs. If you are looking for something more detailed in relation to the situations and circumstances your team may face day to day, explore the range of courses for your industry below.

NHS.

Working in healthcare environments often exposes staff to challenging and potentially aggressive behaviour, making resilience and conflict management vital for maintaining safety and professionalism.

Education & Further Learning.

Staff in educational settings frequently encounter difficult situations, requiring effective skills to manage disruptive behaviour and ensure a positive learning environment.

Facilities, Retail & Leisure.

Managing facilities, running events and working in retail can mean that your people face challenging and aggressive behaviour on a regular basis.

Transport.

Our training equips public and private transport workers with the skills to confidently handle aggressive or challenging behaviour.

Local Authority & Housing.

Housing officers and local authority staff often face difficult interactions, making conflict management a key skill for maintaining community relations.

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