Health & Social Care training

Protest & Public Order Training for the Health & Social Care Sector.

Prepare your team to confidently manage protests and public order situations with expert-led training. This course equips professionals with risk assessment, crowd dynamics understanding, de-escalation techniques, and legal considerations to handle challenging scenarios safely and effectively.

This course is designed for Health and Social Care staff members, preparing them for the managing of protests. We balance legal obligations, professional conduct, removal techniques and how to ensure the safety of both patients and staff to give a well-rounded understanding of this topic.

Suggested attendees.

Healthcare settings, including care homes and private clinics, may face protests over sensitive issues, requiring a professional, empathetic approach to maintaining a safe environment for patients and staff. These roles benefit from understanding how to manage protests while upholding legal and professional standards.

  • Healthcare & Security Personnel
  • Care Home & Facility Managers
  • Compliance & Safeguarding Officers
  • Communications & Public Affairs Teams

Course duration

6 Hours

Course learners

Max 12 Per Course

Course content.

Click through our process slider to learn what to expect and what you will gain when taking this course.

1

2

3

4

5

6

Part 1:

Understanding protest.

  • Importance of professional handling of protests.
  • Brief history and evolution
    of protests.
  • Legal implications: Understanding the right to protest as a qualified right.
  • Balancing protest rights with those of others—key to
    decision-making
    on intervention.

Part 2:

Operational considerations.

  • Importance of strong collaboration with venue
    event managers.
  • Identifying the venue’s goals and resources.
  • PRT resources/medical support.
  • Working in sterile areas.
  • Protocol for recording actions to demonstrate proportionality.

Part 3:

Techniques.

  • Overview of manual protester removal methods.
  • Practical exercises on safe and respectful removal.
  • Importance of maintaining professional conduct under observation.

Part 4:

Security awareness.

  • Preparing for potential multiple protests.
  • Ensuring controlled areas remain secure.

Part 5:

Collaboration with law enforcement.

  • Engaging with Met Police specialists.
  • The trigger point for police involvement/police resources available.

Part 6:

Presenting evidence.

  • Guidelines for gathering and presenting evidence of actions taken.

Training SOLUTIONS

Training that fits your people, your goals and reinforces long-term impactful learning.

 

Whether you’re developing a whole team, supporting an individual learner, or looking for a complete learning ecosystem, IKON provides flexible solutions designed to build confidence, develop practical skills and create lasting impact.

 

Training for Companies & Larger Groups.

Build confident teams with training tailored to your organisation. Flexible delivery, practical learning and lasting impact that creates safer workplaces.

Training for Individuals & Single Learners.

Learn your way with expert-led Open Courses, live online training and flexible E-Learning designed to build confidence and fit around your life.

Explore the IKON Academy.

Learning doesn’t stop when the course ends. The IKON Academy reinforces skills, supports CPD and keeps learning active whenever it’s needed.

PROTEST PUBLIC ORDER TRAINING

To enquire about protest and public order training, please get in touch.

Invest in your team’s development and empower them to handle challenging situations with confidence. Our protest public order training equips your staff with the essential skills to navigate conflicts effectively, reduce stress, and create a more positive workplace culture.

Call us on 01473 927 333

or email [email protected]

training courses

More courses designed to empower people working in Health & Social Care.

Health and Social CareConflict Resolution Training – Health & Social Care Sector
Conflict resolution training empowers you and your team with the skills to confidently manage conflict.
Health and Social CareManaging Challenging Behaviour Training – Health & Social Care Sector
Equips individuals with the skills to confidently manage concerning, challenging, or distressed behaviour.
Health and Social CareBreakaway Disengagement Training – Health & Social Care Sector
Training that provides practical skills and knowledge to safely disengage from aggressive individuals.
Health and Social CareDe-escalation & Personal Safety Training – Health & Social Care Sector
For teams facing elevated risk, conflict resolution, lone worker protection, and breakaway/disengagement.
Health and Social CareLone Worker Safety Training – Health & Social Care Sector
Designed to enhance the health and safety, self-awareness, and confidence of people who work alone.
Health and Social CarePMVA Training – Health and Social Care Sector
Certified by Bild ACT, this course meets RRN Training Standards to prevent & manage violence & aggression.
Health and Social CarePPO (Protest & Public Order) Training – Health & Social Care
Gives learners key skills and knowledge to manage protests safely and professionally.
Health and Social CareResolving Telephone Conflict Training – Health & Social Care Sector
Empowers your team to approach and manage difficult conversations with confidence, skill, and professionalism.

Find a 
training course.

Course Finder

Explore
our venue.

Training Venue

Discover The
IKON Academy.

IKON Academy

© IKON Training 2026

Website by