Health & Social Care Sector
Managing Challenging Behaviour Training for the Health & Social Care Sector.
Develop the confidence and skills to de-escalate difficult situations in care environments. Our Managing Challenging Behaviour training equips healthcare and social care professionals with communication strategies, de-escalation techniques, and effective responses to incidents that may escalate, with physical skills as a last resort.
Suggested attendees.
Professionals in healthcare and social care regularly encounter individuals in distress or crisis. This course provides essential skills to de-escalate potentially volatile situations, communicate with empathy, and respond effectively while prioritising the safety of both staff and service users.
- Nurses & Healthcare Assistants – Manage patient distress and de-escalate conflicts.
- Social & Care Workers – Support service users while maintaining personal safety.
- Reception & Frontline Staff – Handle difficult interactions in healthcare settings.
- Emergency Responders – De-escalate situations in high-stress environments
Course duration
6 Hours
Course learners
12 Per Course
Course content.
Click through our process slider to learn what to expect and what you will gain when taking this course
Training Methods
Tailored Training Solutions for Health and Social Care Professionals.
Whether you require in-person, face-to-face training or the flexibility of an online support and resource platform, we offer a range of delivery methods tailored to the health and social care sector. Our aim is to provide customised, high-quality learning experiences that fit seamlessly into your schedule and address your unique needs, empowering your team to deliver exceptional care and support.
In-Person Training.
Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.
Live, Online Training.
Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.
Affiliate Trainer Programme.
IKON’s train the trainer service enables your team to deliver accredited and valuable training that builds confidence and trust with their colleagues.
MANAGING CHALLENGING BEHAVIOUR TRAINING
Please get in touch to enquire about managing challenging behaviour.
Invest in your team’s development and empower them to handle challenging situations with confidence. Our managing challenging behaviour training equips your staff with the essential communication and physical skills to navigate conflicts effectively, reduce stress, and create a more positive workplace culture.
Call us on 01473 927 333
or email [email protected]
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