Health & Social Care Sector
De-Escalation & Personal Safety Training for the Health & Social Care Sector.
This training combines conflict resolution, lone worker safety, and breakaway/disengagement techniques into a comprehensive approach that enhances self-awareness and boosts confidence. Your team will gain the skills to manage challenging situations effectively, with a focus on maintaining safety and professionalism.
By learning how to safely disengage from potentially harmful situations, participants will be better equipped to protect themselves and others while fostering a positive and secure working environment. This training is designed to support staff in responding to difficult circumstances with care, competence, and confidence.
Suggested attendees.
Healthcare professionals often face challenging interactions with patients, families, or the public. This training provides essential de-escalation techniques to manage high-stress situations, improve patient outcomes, and ensure staff safety. Designed for healthcare and social care professionals, this course helps staff defuse situations before they become physical while maintaining a compassionate approach.
- Nurses & Healthcare Assistants – De-escalate patient aggression and maintain a calm environment.
- Social & Care Workers – Support individuals in distress while ensuring personal safety.
- Reception & Frontline Staff – Manage challenging conversations in a professional manner.
- Emergency Responders – Use verbal de-escalation to reduce risk in high-pressure situations.
Course duration
6 Hours
Course learners
12 Per Course
Course content.
Click through our process slider to learn what to expect and what you will gain when taking this course.
Training Methods
Flexible Training Options for Health and Social Care Professionals.
Whether you require in-person, face-to-face training or a comprehensive online support and resource solution, we offer a range of delivery methods to ensure you receive the right training for your health and social care organisation. Our flexible approach allows us to tailor the learning experience to meet your specific needs, ensuring your team has access to high-quality, accessible training that supports their professional development and enables them to deliver exceptional care.
In-Person Training.
Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.
Affiliate Trainer Programme.
IKON’s train the trainer service enables your team to deliver accredited and valuable training that builds confidence and trust with their colleagues.
De-escalation & Personal Safety Training
To enquire about De-escalation & Personal Safety Training, please get in touch.
Invest in your team’s development and empower them to handle challenging situations with confidence. Our de-escalation & personal safety training equips your staff with the essential skills to navigate conflicts effectively, reduce stress, and create a more positive workplace culture.
Call us on 01473 927 333
or email [email protected]
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