Lone Worker Training - Education Sector

Course outline

Our lone worker safety training will improve the health and safety, self-awareness and confidence of people who have to work without supervision.

The course is designed to improve understanding of your organisation’s lone worker policy whilst helping staff to feel empowered to resolve situations effectively and safely when working alone.

The training will focus on risk assessment practices, de-escalation and communication skills, positive body language, stance and positioning skills.

Suggested attendees

All frontline staff whose work brings them into direct contact with visitors and are identified as being employed in lone working roles.

This Education Lone Worker training course is aimed at all staff including:

  • Staff who work alone
  • Teachers
  • Assistant teachers
  • Managers
  • Receptionist staff

Course content

Lone working and personal safety

  • Lone working definitions
  • Dynamic risk assessing
  • Information gathering
  • Recognising vulnerable situations
  • Impact factors – personal and environmental

Communication and lone working strategies

  • Verbal and non-verbal communication
  • Communication and de-escalation models and strategies

Policies and procedures

  • Lone working policy
  • The legal position on lone working
  • Post-incident procedures
  • Options of support

Physical stance and positioning

  • Self-awareness in lone working situations
  • Distance, stance and positioning
  • Escape routes
  • Tactical awareness

By the end of this course your team will be able to:

  • Define lone working
  • Identify personal safety risks
  • Understand policies to keep you safe
  • Demonstrate positive communication and strategies

At the end of this course your team will receive:

  • A certificate of attendance
  • Access to a dedicated delegate resource area via IKON Academy
  • Duration 3.5 hours

  • Delegates 16 Max

Delivery methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

Contact us:

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      Suffolk One

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