‘Merseyrail have been working for IKON for over ten years. IKON have developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.’
‘Received this training as part of my mandatory requirement, can honestly say this was the best managing challenging behaviour course I have undertaken, and I’ve done a few. Thank you very much.’
‘It was a really good course and and interactive. Really well delivered and organised. I normally dread these online courses, but I have to say I enjoyed this and learnt a lot.’
‘Hands down the most informative, fun and exciting training I’ve done. Tim was full of energy. A fantastic trainer.’
‘I normally dread this course as it can be a long draining day, however trainer Tim made this course enjoyable, did not rush and was happy to explain things further. he made this interactive and fun for everyone, he made a conscious effect to know our names and include everyone. He was professional and personal and is a huge asset to the IKON training company, he represents IKON to an outstanding level.’
‘I really enjoyed this training, it was a lot different compared to other training I’ve had in the past, Tim made sure everyone was involved and made the session enjoyable. I suffer with anxiety and any type of training I worry a lot about and there have been times I’ve not attended due to this, I was very apprehensive and nervous about attending this training, but no sooner Tim introduced himself and began I instantly felt at ease and enjoyed the course’
‘Great day of de-escalation and breakaway training from Tim at IKON Training yesterday. Tim was very knowledgeable in mental health and, along with giving us the physical skills we hope to never need, provided thought provoking conversation and insight, personal experience and of course, laughter. Tim is one of life’s good guys and I hope to cross paths again in the future.’
‘Tim is a master at keeping everyone engaged. I would say this was the most interactive and beneficial conflict resolution training session I have attended in my 16 years with the NHS. Thank you for providing this service.’
