our people
Trevor.
Lead Personal Safety Trainer – Trainer Development & Standards
Trevor brings over 30 years of leading specialist training, developing new training courses and delivering them to international audiences. Such a breadth of experience gives Trevor a strong understanding of how people learn, what good training looks like and the importance of maintaining high standards in environments where people carry significant responsibility.
our people
A trainer committed to developing others.
Get to know Trevor Kendrick
As Lead Personal Safety Trainer – Trainer Development & Standards, he supports our Company and Affiliate Trainers from onboarding through to ongoing peer review, helping them develop their practice while maintaining The IKON Way.
Trevor continues to deliver training himself, keeping him connected to the learners and clients those standards are designed to support.
Trevor’s testimonials.


‘The session was helpful for me to understand certain aspects which were useful for my role, highlighting the importance of safety and ways to consider how actions can impact ourselves and others and what measures can be used for a better outcome.’

‘This 4-day IKON Training was excellent. The restraint techniques were perfectly shown, the legal aspect of our actions was also taught, which is an excellent point, as many security officers are not fully aware of the implications of restraining/removing someone from the premises. Trevor and Jude were fantastic.’

‘It was a great experience, glad we got this training. We actually used the training in a situation we were put in a few hours later, definitely helpful in that moment with a difficult tenant.’

‘Breakaway Disengagement Training is training all clinical professionals should be provided mandatorily.’

‘Trevor was an excellent trainer who adapted his style and approach seamlessly to everyone in the room. His natural charm and humour helped remove any perceived barriers, creating a space where everyone felt empowered to contribute and share openly. His energy, enthusiasm, and ability to connect with the group made for a truly refreshing and impactful learning experience!’

‘I recently attended the BDE Affiliate Trainer course, and it was such a positive experience. The trainers, James and Trevor, were absolutely brilliant — they covered every detail of the course so clearly. I’d highly recommend this training to anyone in a similar role.’
TREVOR KENDRICK
‘Seeing staff develop is a real privilege.‘
Trevor’s insights.
Ikon Training
Martyn’s Law: What it means for organisations and their people
By IKON Training
September 22nd, 2026
5 mins
Ikon Training
Resources – The Five Step Appeal Communication Model
By IKON Training
September 9th, 2026
1 min
Ikon Training
We’re hiring – Personal Safety Trainer
By IKON Training
June 18th, 2026
2 mins
Ikon Training
We’re hiring – Client Account Manager
By IKON Training
April 21st, 2026
2 mins
Ikon Training
We’re hiring – Personal Safety Trainer – Physical Skills & PMVA
By IKON Training
March 4th, 2026
2 mins
Ikon Training
Free retail training this October: Building confidence, safety and wellbeing
By IKON Training
September 25th, 2025
1 min
Ikon Training
Beyond the rankings: What NHS League Tables mean for staff on the frontline
By IKON Training
September 25th, 2025
2 mins
Ikon Training
Violence Prevention and Reduction (VPR) Standard: Do your NHS teams feel safer?
By IKON Training
August 15th, 2025
2 mins
Ikon Training
Going off the rails… What we can learn from the transport sector’s approach to rising aggression
By IKON Training
June 11th, 2025
3 mins
Ikon Training
Training Director James Crown appointed to the Board of the Institute of Conflict Management (ICM)
By James Crown
November 19th, 2024
1 min
Ikon Training
Let’s work together to create safer retail environments
By IKON Training
September 4th, 2024
1 min
Ikon Training
Jason champions positive conflict resolution at Rail Wellbeing Live!
By IKON Training
July 25th, 2024
2 mins
Ikon Training
Streamlining the registration process
By IKON Training
June 20th, 2024
1 min
Ikon Training
Mental Health Awareness Week
By IKON Training
May 17th, 2024
1 min
Ikon Training
Navigating conflict: The power of Conflict Resolution Training
By IKON Training
April 23rd, 2024
4 mins
Ikon Training
Understanding the influence of lived experiences
By IKON Training
March 21st, 2024
4 mins
Ikon Training
Trainer Development Day
By IKON Training
March 15th, 2024
1 min
Ikon Training
James Crown promoted to Training Director!
By IKON Training
February 16th, 2024
1 min
Ikon Training
Celebrating success: Annual re-certification from the Restraint Reduction Network
By IKON Training
January 21st, 2024
1 min
Ikon Training
Educators are uniting against abusive behaviours from parents
By IKON Training
January 11th, 2024
1 min
Ikon Training
Proud to support ITFC safety stewarding staff
By IKON Training
January 11th, 2024
1 min
Ikon Training
Shaping positive change in industry standards
By IKON Training
January 11th, 2024
1 min
Ikon Training
Silent crisis: Abuse from customers
By IKON Training
December 13th, 2023
1 min
Ikon Training
We collaborate with 60+ Local Authority and Housing clients!Â
By IKON Training
December 13th, 2023
1 min
Ikon Training
99% of learners from this week’s training would recommend our training to colleagues!
By Simon Cooling
December 1st, 2023
1 min
Ikon Training
98% of learners recommend our training to others!
By IKON Training
November 22nd, 2023
1 min
Ikon Training
Calling all care professionals!
By IKON Training
November 22nd, 2023
1 min
Ikon Training
Half-year update: Our Training Management System
By IKON Training
November 8th, 2023
1 min
Ikon Training
Jason features in FolkFeatures!
By IKON Training
November 3rd, 2023
1 min
Ikon Training
Effective behaviour management strategies in today’s society
By IKON Training
November 1st, 2023
4 mins
Ikon Training
Is your organisation prepared for potential CQC inspections in 2024?
By IKON Training
October 23rd, 2023
1 min
Ikon Training
Join Our Community with IKON Training
By IKON Training
October 23rd, 2023
1 min
Ikon Training
Staff Spotlight: Harriet
By IKON Training
October 20th, 2023
1 min
Ikon Training
We recently explored the world of Clarity 4D
By IKON Training
October 11th, 2023
1 min
Ikon Training
Q&A Video: James Adams, Company Trainer
By James Adams
September 26th, 2023
1 min
Ikon Training
Collaborating with Baby Lifeline
By IKON Training
August 23rd, 2023
1 min
Ikon Training
Our team-building day was an incredible success!
By IKON Training
August 23rd, 2023
1 min
Ikon Training
Giles Successfully Completes Internship Journey
By IKON Training
August 23rd, 2023
1 min
Ikon Training
He did it! Jason Completes Ironman 70.3
By Jason Keeley
July 31st, 2023
1 min
Ikon Training
Intern, Giles, Showcased His Camera Skills
By IKON Training
July 31st, 2023
1 min
Ikon Training
Joining Forces for a Good Cause!
By Louise Ballard
July 31st, 2023
1 min
Ikon Training
Celebrating Years of Trust and Growth with West Suffolk Hospital!
By IKON Training
July 31st, 2023
1 min
Ikon Training
Protecting Your Data: We’ve Received Cyber Essentials CertificateÂ
By IKON Training
July 25th, 2023
1 min
Ikon Training
We’re Your Trusted Partner for Restraint Reduction ComplianceÂ
By IKON Training
July 25th, 2023
1 min
Ikon Training
Introducing Kevin!
By Kevin Cook
July 5th, 2023
1 min
Ikon Training
Empowering secure connections: IKON Training Gains Cyber Essentials Certification
By IKON Training
June 20th, 2023
3 mins
Ikon Training
How is your organisation tackling challenging behaviour?
By IKON Training
June 20th, 2023
1 min
Ikon Training
Introducing Alfie!
By IKON Training
June 14th, 2023
1 min
Ikon Training
Jason is taking part in Half Iron Man in aid of EACH
By Jason Keeley
June 6th, 2023
1 min
Ikon Training
We’re in the latest NHS procurement directly!
By IKON Training
June 6th, 2023
1 min
Ikon Training
Helping the NHS overcome their challenges: Collaboration & success
By IKON Training
May 19th, 2023
1 min
Ikon Training
Let us be your guide: Empowering individuals together
By IKON Training
May 19th, 2023
6 mins
Ikon Training
Pin badges: Wear your achievements with pride!Â
By IKON Training
May 19th, 2023
1 min
Ikon Training
Staff Q&A, James Crown, Training Director
By James Crown
May 19th, 2023
3 mins
Ikon Training
Staff Q&A, Rebecca, Operations ManagerÂ
By IKON Training
April 22nd, 2023
2 mins
Ikon Training
New Training Management System is LIVE!
By IKON Training
April 22nd, 2023
2 mins
Ikon Training
Working with the NHS
By IKON Training
April 20th, 2023
1 min
Ikon Training
The Big Tea Break in aid of EACH
By Le-Anne Burman
April 1st, 2023
1 min
Ikon Training
A visual guide to our new administration process
By IKON Training
April 1st, 2023
1 min
Ikon Training
Introducing Nick!
By Nick Pamment
March 28th, 2023
2 mins
Ikon Training
100 Miles in March for Mind!
By IKON Training
March 28th, 2023
1 min
Ikon Training
Improving our training administration
By IKON Training
March 26th, 2023
1 min
Ikon Training
We understand your challenges, let us help
By IKON Training
February 23rd, 2023
2 mins
Ikon Training
Do you struggle with finding training venues?
By IKON Training
February 23rd, 2023
2 mins
Ikon Training
Working with the NHS
By IKON Training
February 23rd, 2023
1 min
Ikon Training
We passed!
By IKON Training
January 31st, 2023
1 min
Ikon Training
Working with the NHS
By IKON Training
January 27th, 2023
2 mins
Ikon Training
Support with challenging telephone conversations
By IKON Training
January 26th, 2023
1 min
Ikon Training
We did something magical this Christmas!
By IKON Training
December 26th, 2022
1 min
Ikon Training
What are the benefits of Live Online Training for companies and employees?Â
By IKON Training
December 16th, 2022
6 mins
Ikon Training
Feeling festive
By IKON Training
December 16th, 2022
1 min
Ikon Training
Staff spotlight: Richard
By IKON Training
November 22nd, 2022
2 mins
Ikon Training
IKON at the National Association for Healthcare Security and Restraint Reduction Conferences
By James Crown
November 22nd, 2022
1 min
Ikon Training
Team Day & Macmillan Coffee Morning
By Le-Anne Burman
October 25th, 2022
1 min
Ikon Training
Congratulations!
By IKON Training
September 27th, 2022
1 min
Ikon Training
Safer Streets Campaign to improve safety in our hometown
By IKON Training
August 23rd, 2022
1 min
Ikon Training
Staff Spotlight: Jason
By Jason Keeley
August 23rd, 2022
2 mins
Ikon Training
Virtual Eye Contact and Why it’s Important
By IKON Training
August 23rd, 2022
1 min
Ikon Training
Promoting positive behaviour in the education sector
By IKON Training
July 27th, 2022
2 mins
Ikon Training
IKON at the Eastern Education Show
By IKON Training
June 22nd, 2022
2 mins
Ikon Training
Staff Spotlight: James Adams
By James Adams
May 12th, 2022
2 mins
Ikon Training
New team member
By IKON Training
April 28th, 2022
1 min
Ikon Training
Staff Spotlight: Sam Cherubin
By Sam Cherubin
April 20th, 2022
1 min
Ikon Training
IKON Training turns 18
By IKON Training
April 20th, 2022
2 mins
Ikon Training
Does de-escalation training work?
By IKON Training
April 20th, 2022
2 mins
Ikon Training
How video conferencing technology is improving access to training
By IKON Training
April 20th, 2022
3 mins
Ikon Training
Read the D&A Media case study about IKON
By IKON Training
April 12th, 2022
2 mins
Ikon Training
RRN training standards – key questions answered
By IKON Training
March 16th, 2022
1 min
Ikon Training
IKON awarded a grant by New Anglia Local Enterprise
By IKON Training
February 15th, 2022
2 mins
Ikon Training
Staff Spotlight: James Crown
By James Crown
February 15th, 2022
1 min
Ikon Training
Staff Spotlight: Tim Hanwell
By IKON Training
January 11th, 2022
2 mins
Ikon Training
The winter pressure on the NHS & the need for flexible training
By IKON Training
January 11th, 2022
2 mins
Ikon Training
IKON Training featured by ICM (Institute of Conflict Management)
By IKON Training
January 11th, 2022
1 min
Ikon Training
Staff Spotlight: Louise Ballard
By Louise Ballard
December 14th, 2021
1 min
Ikon Training
IKON awarded the Bild Association of Certified Training – Certificated Training Services against RRN Standards.
By IKON Training
December 14th, 2021
2 mins
Ikon Training
Our 2021 review
By IKON Training
December 14th, 2021
2 mins
Ikon Training
Remote conflict resolution training via IKON Live
By IKON Training
December 14th, 2021
1 min
Ikon Training
Women’s Personal Safety Seminars delivered to NHS Trust via IKON Live
By IKON Training
November 30th, 2021
2 mins
Ikon Training
IKON Live – providing flexible training to NHS personnel
By IKON Training
November 16th, 2021
2 mins
Ikon Training
Flexible personal safety training on the IKON Live platform
By IKON Training
November 10th, 2021
1 min
Ikon Training
6 ways to keep lone workers safe
By IKON Training
October 27th, 2021
2 mins
Ikon Training
The many business benefits offered by remote learning
By IKON Training
October 1st, 2021
2 mins
Ikon Training
Introducing IKON Live – desktop learning wherever you are
By IKON Training
September 1st, 2021
2 mins
Ikon Training
The importance of training to deal with workplace violence
By IKON Training
August 1st, 2021
2 mins
Ikon Training
Remote learning benefits
By IKON Training
July 22nd, 2021
1 min
Ikon Training
Workplace conflict management training & why it matters
By IKON Training
July 1st, 2021
2 mins
Ikon Training
New Anglia Visitor Economy Grant Scheme
By IKON Training
May 4th, 2021
1 min
Ikon Training
Covid drives increased aggression in NHS
By IKON Training
January 19th, 2021
3 mins
Ikon Training
Staff spotlight Q&A
By IKON Training
December 1st, 2020
1 min
Ikon Training
5 tips for a successful inspection
By IKON Training
March 10th, 2020
4 mins
Ikon Training
Brand launch gives IKON an innovative new look
By IKON Training
March 10th, 2020
1 min
Ikon Training
Why made-to-measure training fits best
By IKON Training
March 9th, 2020
1 min
Ikon Training
New manual helps trainers develop physical skills
By IKON Training
March 9th, 2020
1 min
Ikon Training
Suffolk’s leading 6th Form College learns from IKON
By IKON Training
March 8th, 2020
1 min
Ikon Training
Access Community Trust Case Study
By IKON Training
March 7th, 2020
2 mins
Ikon Training
Bespoke Training Delivers Lowest Passenger Accident Rates
By IKON Training
March 5th, 2020
2 mins
Other team members.
James Crown
Training Director
James Adams
Lead Personal Safety Trainer
Leanne Finch
Training Delivery Coordinator
Sam Cherubin
Trainer
Sarah-Jane Machin
Learning Experience Manager
Le-Anne Burman
Product & Brand Manager
Louise Ballard
Operations Director
Jude Slater
Trainer
Jason Keeley
Managing Director
Joe Freathy
Junior Marketing & Social Media Assistant
Simon Cooling
Business Development Executive
Nick Pamment
Trainer
Kevin Cook
Trainer
Tim Hanwell
Trainer