Discover the training courses that will make a positive impact on the lives of your people, and their wider working environment.
Find the most valuable training solutions for your team or organisation – simply select your situational need, industry sector (if relevant) and your preferred delivery method. We will then recommend you the courses that will best support your training objectives.
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NHS
Managing Challenging Behaviour Training – NHS Sector
Duration: 6 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Equipping individuals with the skills to confidently manage concerning, challenging, or distressed behaviour.
This course is aimed at:
- Doctors & Nurses
- Reception & Administration Staff
- Security & Portering Teams
- Mental Health & Crisis Teams
NHS
Breakaway Disengagement Training – NHS Sector
Duration: 3.5 Hrs
In-Person Training
Affiliate Trainer Programme
IKON Academy
Training that provides practical skills and knowledge to safely disengage from aggressive individuals.
This course is aimed at:
- Nurses & Healthcare Assistants
- Paramedics & Emergency Staff
- Mental Health & Crisis Teams
- Reception & Frontline Staff
NHS
De-escalation & Personal Safety Training – NHS Sector
Duration: 6 hours
In-Person Training
Affiliate Trainer Programme
IKON Academy
For teams facing elevated risk, conflict resolution, lone worker protection, and breakaway/disengagement.
This course is aimed at:
- Doctors & Nurses
- Reception & Administration Staff
- Security & Portering Teams
- Mental Health & Crisis Teams
NHS
Lone Worker Safety Training – NHS Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Designed to enhance the health, safety, and self-awareness of NHS staff working independently.
This course is aimed at:
- District & Community Nurses
- Paramedics & First Responders
- Mental Health Crisis Teams
- Reception & Administration Staff
NHS
PMVA (Prevention & Management of Violence & Aggression) Training – NHS Sector
Duration: 2 Days
In-Person Training
Affiliate Trainer Programme
IKON Academy
Designed for security and response teams involved in the pro-active management of violence and aggression.
This course is aimed at:
- Doctors & Nurses
- Mental Health & Crisis Teams
- Reception & Administration Staff
- Security & Portering Teams
NHS
Resolving Telephone Conflict Training – NHS Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Empowers your team to approach and manage difficult conversations with confidence, skill, and professionalism.
This course is aimed at:
- Reception & Appointment Booking Staff
- GP & Hospital Administration Teams
- Clinical & Community Healthcare Teams
- Emergency & Crisis Support Teams
NHS
RRN (Restraint Reduction Network) Managing Challenging Behaviour – NHS Sector
Duration: 3 Days
In-Person Training
Certified by Bild ACT, this course meets RRN Training Standards to manage challenging behaviour.
This course is aimed at:
- Doctors & Nurses
- Reception & Administration Staff
- Security & Portering Teams
- Mental Health & Crisis Teams
Transport
Conflict Resolution Training – Transport Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Conflict resolution training that empowers you and your team with the skills to confidently manage conflict.
This course is aimed at:
- Train Conductors & Station Staff
- Bus & Taxi Drivers
- Airline & Airport Staff
- Transport Security & Revenue Protection Officers
Transport
Managing Challenging Behaviour Training – Transport Sector
Duration: 6 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Equipping individuals with the skills to confidently manage concerning, challenging, or distressed behaviour.
This course is aimed at:
- Train Conductors & Station Staff
- Bus & Taxi Drivers
- Airline & Airport Personnel
- Transport Security Teams
Health and Social Care
PPO (Protest & Public Order) Training – Health & Social Care
Duration: 6 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
Gives learners key skills and knowledge to manage protests safely and professionally.
This course is aimed at:
- Healthcare & security personnel
- Care home & facility managers
- Compliance & safeguarding officers
- Communications & public affairs teams