Discover the training courses that will make a positive impact on the lives of your people, and their wider working environment.
Find the most valuable training solutions for your team or organisation – simply select your situational need, industry sector (if relevant) and your preferred delivery method. We will then recommend you the courses that will best support your training objectives.
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Education and Further Learning
Lone Worker Safety Training – Education Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Designed to enhance the health and safety, self-awareness, and confidence of people who work alone.
This course is aimed at:
- Home & Outreach Tutors
- SEND & Support Workers
- School Caretakers & Facilities Staff
- Education Welfare Officers
Education and Further Learning
PMVA (Prevention & Management of Violence & Aggression) Training – Education Sector
Duration: 2 Days
In-Person Training
Affiliate Trainer Programme
IKON Academy
Designed for security and response teams involved in the pro-active management of violence and aggression.
This course is aimed at:
- Teachers & Lecturers
- Teaching Assistants & Support Staff
- Safeguarding & Pastoral Teams
- School & College Security Teams
Education and Further Learning
Resolving Telephone Conflict – Education Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Empowers your team to approach and manage difficult conversations with confidence, skill, and professionalism.
This course is aimed at:
- School & College Administrators
- Pastoral & Safeguarding Teams
- Admissions & Student Services Staff
- Teaching Staff & SEN Coordinators
Education and Further Learning
RRN (Restraint Reduction Network) Managing Challenging Behaviour Training – Education Sector
Duration: 3 Days
In-Person Training
Certified by Bild ACT, this course meets RRN Training Standards to manage challenging behaviour.
This course is aimed at:
- Teachers & Lecturers
- Teaching Assistants & Support Staff
- Safeguarding & Pastoral Teams
- School & College Administrators
Facilities, Retail and Leisure
Conflict Resolution Training – Facilities, Retail & Leisure Sector
Duration: 3.5 hours
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Conflict resolution training that empowers you and your team with the skills to confidently manage conflict.
This course is aimed at:
- Customer Service Staff
- Security & Front-of-House Teams
- Store & Venue Managers
- Cleaning & Maintenance Staff
Facilities, Retail and Leisure
Managing Challenging Behaviour Training – Facilities, Retail & Leisure Sector
Duration: 6 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Equipping individuals with the skills to confidently manage concerning, challenging, or distressed behaviour.
This course is aimed at:
- Retail & Customer Service Teams
- Security & Loss Prevention Staff
- Leisure & Hospitality Workers
- Facilities Management Teams
Education and Further Learning
PPO (Protest & Public Order) Training – Education Sector
Duration: 6 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
Gives learners key skills and knowledge to manage protests safely and professionally.
This course is aimed at:
- Campus security personnel
- University & college facility managers
- Student welfare officers
- Senior leadership teams
Facilities, Retail and Leisure
Breakaway Disengagement Training – Facilities, Retail & Leisure Sector
Duration: 3.5 Hrs
In-Person Training
Affiliate Trainer Programme
IKON Academy
Training that provides practical skills and knowledge to safely disengage from aggressive individuals.
This course is aimed at:
- Retail & Hospitality Staff
- Security & Loss Prevention Teams
- Leisure & Events Staff
- Cleaning & Facilities Teams
Facilities, Retail and Leisure
De-escalation & Personal Safety – Facilities Retail & Leisure Sector
Duration: 6 hours
In-Person Training
Affiliate Trainer Programme
IKON Academy
This course offers a comprehensive solution for teams operating in high-risk environments.
This course is aimed at:
- Retail & Customer Service Teams
- Security & Loss Prevention Staff
- Leisure & Hospitality Workers
- Facilities Management Teams
Facilities, Retail and Leisure
Lone Worker Safety Training – Facilities, Retail & Leisure Sector
Duration: 3.5 Hrs
In-Person Training
IKON Live, Remote Workplace Training
Affiliate Trainer Programme
IKON Academy
Designed to enhance the health and safety, self-awareness, and confidence of people who work alone.
This course is aimed at:
- Retail & Store Staff
- Security & Night Staff
- Cleaning & Maintenance Teams
- Cleaners and maintenance workers