Don’t take our word for it

Michalis Filippou
Michalis Filippou
Tim was really helpful in keeping us calm and relaxed and allowed us to deliver the training while only adding in when he felt his experience would be helpful. In doing so he provided us with tools to handle difficult questions in the future.
Adebowale Shittu
Adebowale Shittu
Excellent training. Keep up the work
Nicholas Denney
Nicholas Denney
Clear and useful training. I will remember what I have learnt and utilise when necessary. Most of what I learnt I will use daily, even outside work.
Gemma Coady
Gemma Coady
Great training day, very reflective and interactive. Thank you
Damian Humphreys
Damian Humphreys
The training was delivered in a professional and informative way and relevant to my role. The trainer had direct experience and knowledge of the course subject and I would recommend this training.
Lorna Worsley
Lorna Worsley
I found this training incredibly informative and very empowering, I know the ED nurses I trained with did also. The trainer was really fun & engaging and I would totally recommend this to anyone and everyone.
Yanna Ros
Yanna Ros
All in all good. Informative in terms of law and policies. I think just needed more practical scenarios for us to practice more techniques.
Tracey White
Tracey White
The course was presented well by Kev and was also fun to do.
Britney Thraves
Britney Thraves
Very good training and had alot of fun doing it. Extremely important training

Sam was a great presenter; he was flexible in his delivery style to make the information more relatable and relevant to the staff on the course.  He was also able to keep the group engaged for the duration of the course which is difficult virtually!

Emma Wilson

We have been using IKON for two years. We have found the trainers to be knowledgeable, informative, engaging and, importantly, open to listening and understanding the challenges of our specific environment. Especially good is their aftercare, offering support and guidance with situations and issues after the training is completed.

Compass Group logo

Matthew Johnson, Security & Car Parking Manager/Business Continuity Lead
Compass Group

Trainer was exceptional with his delivery & communication. Very well structured & organised. Probably the best delivery of a course that I have attended.

Chelmsford City Council

IKON have demonstrated during COVID 19 their ability to bend and flex according to immediate service needs. The established sessions within the contract were adapted to be delivered in a virtual way. Jason and his team work hard to maintain their excellent reputation as a growing company. I have no hesitation to recommend this company for any Behaviour Safety Training.

Jenny Clark,
Training and Commissioning Consultant, Suffolk County Council.

Sam was brilliant in his approach to the subject, made it interesting and for someone that’s been attending these sessions for 20 yrs plus, its the best theory session I’ve had. Clear, concise and relevant… even being on teams

The Queen Elizabeth Hospital King’s Lynn

It was a lovely place to have a training day, lovely area for lunch, with option of local cafe.  Coffee when needed, enjoyed day.


… the professionalism, the experience and the knowledge shown by IKON Training was first class. They understood our needs and promptly developed a programme of training which we rolled out to over 120 hospital-based staff.

Colchester Provide CIC

Merseyrail has been working for IKON for almost ten years. IKON has developed programmes around conflict resolution and Travelsafe. Their delivery methods, adaptability, professionalism and knowledge in this area has allowed us to achieve our lowest passenger accident rate ever.

Daniel Dale,
Competency Training Manager, Merseyrail

One of the most important prerequisites for carrying out first aid training is a facility that offers comfortable, air conditioned, spacious and modern surroundings. It is important that our clients feel relaxed in as this aids the learning process. The location is perfect with free parking for clients, and easy access from Ipswich town centre and the A12/A14.

Dylan Cross, Gain First Aid Training

Thank you, a wonderfully engaging course. Will be sending my engineers soon with confidence that they will learn a lot from it.

Grosvenor Facilities Management

Very good course/trainers. Best training of this kind I have been on. Very enjoyable, very interactive & engaging.

J Potsford, Potsford Care Services

I have worked in the NHS for over 20 years and this was hands down the best conflict resolution training I have had. Thank you.

King’s College Hospital NHS Foundation Trust

…professional, flexible, responsive and at the very top of their game…

Leigh Beuttell
James Paget University
Hospital Foundation Trust

Very informative and fun way to learn, good balance of theory and practical demonstrating effective practices to safeguard myself my patients and their families and friends.

Marie Curie

Great trainer, humorous, attentive, knowledgeable, great pace. Learnt a lot. Good to refresh sections after each task. Practical was excellent too. Very, very good indeed!

Plymouth City Council

Thank you. Best training we’ve had delivered.

Suffolk One

The course was great fun and very informative, would highly recommend.

Merseyrail Transport

Fantastic course, really helpful, the trainers had so much experience in this field, they could answer and queries we had. Really enjoyed it, thank you.

Course delegate,
Suffolk County Council

We decided on a Train the Trainer approach and had the pleasure of working with James as our trainer. His approach, knowledge (and patience!) was really appreciated and helped the team immensely in learning new skills and techniques. Support following the programme is excellent. The impact the change has made to our training is pretty impressive. Moving from a chalk and talk one size fits all approach to CRT, we now have two levels of practical training based on levels of risk. Feedback on the programmes is always positive, attendance has increased significantly and our trainers are delivering training that they enjoy as they receive great feedback from the staff attending our courses.

Mike Moore
Head of Leaning & Development

Working with IKON has been an excellent experience from our first scoping meeting looking at what we needed as an organisation, with advice and guidance and expertise on how this could be tailored just for us through to the delivery of our courses. IKON embraced our Trust policies and procedures and used our own stories and challenges to design a programme that is real and alive for our staff. My staff have unanimously enjoyed every course the team have delivered and have gone away feeling safer and more confident and competent to carry out appropriate and proportionate clinical holding and restrictive interventions.  The IKON trainers are engaging and clearly very skilled and our staff have all commented on how much fun the days have been as well as informative. And I mustn’t forget the ‘behind the scenes’ support from the office; the logistics have been so slick with bookings and scheduling (and painless rescheduling when we have had to cancel due to clinical pressures), documentation and reports have always been provided as and when needed.  I couldn’t recommend IKON highly enough; and I have in fact done so already to colleagues and peers.


Jennie Negus,
Deputy Chief Nurse United Lincolnshire Hospitals NHS Trust

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