Lone Worker Training - Health & Social Care Sector

Course outline

Our lone worker safety training will improve the health and safety, self-awareness and confidence of people who have to work without supervision.

The course is designed to improve understanding of your organisation’s lone worker policy whilst helping staff to feel empowered to resolve situations effectively and safely when working alone.

Suggested attendees

Staff recognised as lone workers, eg members of community-based teams.

This Health & Social Care Lone Worker training course is aimed at all staff including:

  • All new employees
  • Staff recognised as lone workers
  • Community Teams

Course content

Lone working and personal safety

  • Lone working definitions
  • Dynamic risk assessing
  • Information gathering
  • Recognising vulnerable situations
  • Impact factors – personal and environmental

Communication and lone working strategies

  • Verbal and non-verbal communication
  • Communication and de-escalation models and strategies

Policies and procedures

  • Lone working policy
  • The legal position on lone working
  • Post-incident procedures
  • Options of support

Physical stance and positioning

  • Self-awareness in lone working situations
  • Distance, stance and positioning
  • Escape routes
  • Tactical awareness

By the end of this course your team will be able to:

  • Define lone working
  • Identify personal safety risks
  • Understand positive communication and strategies to de-escalate
  • Understand policies to keep you safe

At the end of this course your team will receive:

  • A certificate of attendance
  • Access to a dedicated delegate resource area via IKON Academy
  • Duration 3.5 hours

  • Delegates 16 Max

Delivery methods

IKON Live,
live online training

Our effective remote communications training enables your people to get the training they need wherever they are, with a dedicated live IKON trainer.


Many of our courses, especially those with physical skills, can be delivered in a face-to-face in-person training environment, either at your venue or ours.

Train the

IKON’s train the trainer service enables your team to deliver empowering motivational and insightful training that builds confidence and trust with their colleagues.

Contact us:

    We listen to our clients

    • Very informative and fun way to learn, good balance of theory and practical demonstrating effective practices to safeguard myself my patients and their families and friends.

      Marie Curie

    • Very good course/trainers. Best training of this kind I have been on. Very enjoyable, very interactive & engaging.

      J Potsford, Potsford Care Services

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      Let’s talk 01473 927 333

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