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Tag: conflict-resolution

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A Guide to Personal Safety for Lone Workers

Posted: March 14, 2024, , , ,

Written by Nick Pamment, IKON Trainer In an era where flexibility and autonomy in the workplace are increasingly valued, the concept of lone working has gained significant prominence. Defined by the Health & Safety Executive (HSE) as individuals who undertake their duties without close or direct supervision, lone working encompasses a diverse range of professions […]

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Does De-escalation Training work?

Posted: April 20, 2022, , ,

There are certain professions where employees require de-escalation training to safeguard themselves and those around them. Those working in the NHS, social care, and other healthcare settings are subject to these pressures, meaning that they need to know how to resolve difficult situations without conflict. But is training in de-escalation enough on its own? When […]

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