What are the benefits of Train the Trainer?

Written by James Crown, Training and Development Manager

A Train the Trainer course focuses on tutoring potential or existing instructors so they can deliver training in their area of expertise in the most comprehensive, concise and cohesive way.  

With our guidance, you will be able to identify the IKON Training course that suits your organisational requirements. 

By attending a Train the Trainer course, a learner will develop an understanding of the skills and training management requirements to deliver a fully inclusive IKON Training professional training session. 

Watch James’ quick video as he answers a frequently asked question about Train the Trainer: 

IKON Training – Train the Trainer Q&A 

What are the benefits of having a qualification through IKON?  

An in-house training team has many benefits and can be a cost-effective solution for many organisations:  

• Staff development and improved in-house training across the organisation 
• Training learning and all delivery materials for a successful training program 
• Teaching from leading subject matter experts 
• Ongoing peer support on the phone, via e-mail and through peer reviews 
• Improved employee retention 
• Confident staff that feel valued and supported 
• Your staff will be in-house subject matter experts to answer questions, offer ‘live’ support and follow up with incidents that occur    
• A designated training mentor for the duration of our partnership 

What qualifications are needed to attend an NHS Train the Trainer course? 

The minimum requirement to become a trainer and attend the IKON Train the Trainer is a Level 3 Award in Education and Training.  

The Level 3 Teaching Qualification is the ideal foundation course designed for learners with no previous experience in training or teaching. It is intended to be an introductory qualification to the adult education sector, giving learners a beginner’s look into teaching and what it involves.  

All candidates must have had a Disclosure and Barring Service (DBS) check. No person is eligible to deliver IKON training who is prevented from working with vulnerable persons under a statutory provision. 

When selecting individuals to send on the Train the Trainer course, consider if they have relevant work-based experience and an excellent attitude to the principles of promoting good practice in the interests of the individuals they support. It is an advantage, not a requirement, to have previous presentation skills. 

The course teaches delivery and presentation skills so the primary consideration should be whether the individual has a positive attitude and credibility within the staff team. 

If we are qualifying your staff, who is qualifying us?  

Our training is certified by Bild ACT under The Restraint Reduction Network Training Standards. We also hold the Quality Award Centre status through the Institute of Conflict Management. 

What courses are available?  

• NHS Breakaway Train the Trainer Course 
• NHS Conflict Resolution Train the Trainer Course 
• NHS Lone Worker Train the Trainer Course 
• NHS Managing Challenging Behaviour Tarin the Trainer Course 
• NHS Resolving Telephone Conflict Train the Trainer Course 
• NHS Security Teams Managing Violence and Aggression Train the Trainer Course     

How many people can I put on a course and how long is the training? 

Up to a ratio of four appropriately identified staff members to attend per one IKON Training instructor.  

Our Train the Trainer program duration depends on the number of trainers that attend and which course we teach. 

New trainers will undergo an intensive minimum five-day programme by our experienced senior training instructors.  

All trainers must complete an annual reaccreditation course to continue using IKON branded materials and the delivery of IKON training courses.  

What’s included in the Train the Trainer package? 

Training Needs Analysis  

Our training manager will conduct a training needs analysis, enabling the customisation of a bespoke program.  

The program is designed to achieve your training and organisation’s aims and objectives and will reinforce your policies and procedures.  

Learning from subject matter experts  

By attending our NHS Train the Trainer courses, the learners will be taught by IKON subject matter experts, who are qualified, skilled instructors and experts at passing skills and enthusiasm to others. 

We recommend that your trainers view an IKON instructor delivering your selected course. Watching the course as a delegate offers valuable context and an opportunity to visualise the delivery style and methodology we will share. 

The Train the Trainer model is a framework that teaches your employees how to become skilled instructors who can deliver a training program across your organisation to identified teams and departments. 

Training agreement and quality assurance  

An organisation-level trainer agreement and the quality assurance policy document must all be approved by BILD Act before IKON can schedule training delivery to commence. 

We will complete an assessment and competency check on all skills and techniques learnt, documenting our professional feedback and making recommendations relating to the capability of your training team to deliver the IKON programme. 

Course materials  

Pre-course study material will be provided before starting the course. IKON Live, online live learning may also be recommended before face-to-face training begins.   

We supply all your branded training materials electronically, including a detailed lesson plan and a physical skills manual, providing trainers with an additional reference point and ongoing support.   

Licenced IKON Trainers  

On successful completion of the trainer program and agreement to adhere to the service level and trainer agreements, your staff will be licensed to deliver the IKON Training course for one year to those employed in the organisation where you work. 

What are the expectations placed on staff attending the course?  

Attending trainers should demonstrate an excellent attitude to promoting good practice in the interests of the individuals they support.                

Pre-course materials or prior learning will be viewed, attended and completed.  

By the end of the learning phase, the learners will have viewed the content and confidently presented the course to us. A theory-based knowledge check will be completed to establish understanding and confirms learning.  

Trainers must sign a code of conduct, committing to IKON values and the ethos of course delivery.  

An IKON Training instructor and BILD Act assessor will be required to complete a peer review on the licensed trainers.  

When staff complete the course, who can they train? 

The trainer will be licensed to deliver the IKON Training course to the staff employed in the organisation they work.                                                     

Training cannot be ‘sold on’ for income generation or commercial gain.                

What qualifications and supporting materials will be provided?  

Upon completing the trainer programme, the learner receives an IKON Train the Trainer qualification certificate. 

We are experts in creating engaging training materials. Our in-house learning designer will supply all required training materials in a branded digital format to be used exclusively to support the training delivery. 

The materials will provide scaffolding to help the trainers with reference points, offering ongoing support during and post-training.  

You will need to produce registers and evaluations from delegates attending courses and maintain accurate records. 

Under the trainer code of conduct, you must complete training delivery as demonstrated in your approved lesson plan. As part of our trainer agreement, materials are to be used as received, with no amendments to be made by the Trust. Materials will undergo an annual review, and IKON will share updates at the annual renewal stage. 

Materials provided: 

• PowerPoint presentations  
• Lesson plans with teaching notes and timings  
• Technique descriptions and videos 
• Post-course delegate resources  
• Delegate evaluation survey template 
• Certificate of attendance template  
• Digital awareness posters to drive attendance to training 

Example of a physical skill technique post-course resource demonstrating a displacement skill*:  

What ongoing support will staff receive on completion of the course? 

Quality assurance, support and ongoing development are essential to the success of your in-house team. 

Within six months, we will attend a course delivered by your newly licensed trainers, and your training team will attend a peer review.  

We will complete a quality check, explore any concerns and provide direct documented feedback to maintain high standards. 

We aim to be an extension of your in-house team and are here to develop, support and offer training resilience in your in-house team, ensuring consistency and a return on investment. 

IKON’s Train the Trainer service will enable your team to deliver motivational and insightful training that builds confidence and trust.  

For more information visit: NHS Courses & Train the Trainer 
Or call us on 01473 927333 email [email protected] 

Click the button below to make an enquiry about our training.

* IKON Training techniques must only be followed if a course has been attended and certified.   

Written by James Crown, Training & Development Manager at IKON Training 

James is committed to making positive changes in training and development using his real-life experience to continually review, adjust, and enhance new and current training programs. James has been the Training Manager at IKON since 2010. Before that, a Personal Safety and Physical Trainer for Suffolk Constabulary, he has over twenty years of training experience in this field. James is rooted in practicality. James ensures the health, safety and well-being of all that engage in our programmes, following the latest national guidance and legal framework to lead the IKON team to minimise the use of restrictive practices. James encourages a learning environment that is vibrant interactive and rewarding a people person dedicated to providing programs that are knowledgeable and engaging.